Kristen Harper

Andrew C Bishop, MD

Jackson, MS

01.1999 - 10.2017

Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Organized patient files and streamlined operations to improve efficiency.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Carried out front office duties utilizing data entry skills in framework of medical database.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Registered and verified patient records before triage with most up-to-date information.
Managed office bookkeeping with insurance billing and patient payments.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Managed financial documentations such as expense reports and invoices.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Obtained payments from patients and scanned identification and insurance cards.