Kristen Harrigan
Business Development/Admin in Medical Field
Houston,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
7
7
years of professional experience
Work History
Licensed Massage Therapist/ Wellness Educator
South Shore Fitness Center
League City , TX
09.2021 - Current
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
Independent Recruiter
K&A Recruit Source
Houston , TX
03.2020 - Current
- Meeting with managers and HR to discuss their hiring needs and formulate strategy
- Maintained Applicant Tracking System Software
- Maintaining database of candidate records, including active and passive prospects, hired and fired employees, and other designations
- Writing and posting job descriptions on relevant platforms, especially social media
- Developing relationships with managers to build awareness of their departments, hiring needs, and job specifications
- Sourcing qualified candidates via job sites, databases, networking
- Assessed applicant qualifications by evaluating resumes, conducting telephone interviews, administering tests, and scheduling in-person interviews.
Manufacturer’s Representative
L&Q Tactical
Houston , TX
11.2018 - 03.2020
- Developed and maintained relationships with vendors, suppliers, and customers.
- Identified potential new markets and opportunities for product lines.
- Conducted in-depth market research to understand industry trends and customer needs.
- Analyzed sales data to identify areas of improvement and develop strategies for increasing sales volume.
- Organized promotional activities such as trade shows, seminars, webinars., to increase brand awareness.
- Consulted with customers to evaluate needs, build perception of value and develop personalized quotes for product and service costs.
Licensed Massage Therapist/Medical Billing Specialist
Pace Physical Therapy
Houston , Texas
10.2016 - 11.2018
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
- Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
- Addressed injuries, trauma and stress using myofascial release.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
- Documented clients' medical histories and conditions in order to determine contraindications to treatment.
- Managed front desk operations such as scheduling appointments, checking out patients or answering phone calls.
- Billed insurance companies
- Developed relationships with referring physicians and other healthcare professionals when needed.
- Reviewed patient charts prior to each session in order to identify any new information that may affect treatment plan decisions.
- Monitored client progress throughout their course of treatment and adjusted plans accordingly if necessary.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
Education
Medical Coding And Billing Program
Associate of Arts - Behavioral Sciences
Licensed Massage Therapist
Skills
- Wellness Maintenance
- Effective Communications
- Sales and Marketing
- Client Records Maintenance
- Medical Terminology
- Multitasking
- Appointment Scheduling
- Healthcare Professional Consultations
- Administrative Support
- Front Desk Management
- Marketing Strategies
- Organizational Skills
- Revenue Cycle Management
- Insurance Verification
- HIPAA Compliance
- Anatomy and Physiology
- Medical Billing
- Records Management
- Claims Processing
Timeline
Licensed Massage Therapist/ Wellness Educator - South Shore Fitness Center
09.2021 - Current
Independent Recruiter - K&A Recruit Source
03.2020 - Current
Manufacturer’s Representative - L&Q Tactical
11.2018 - 03.2020
Licensed Massage Therapist/Medical Billing Specialist - Pace Physical Therapy
10.2016 - 11.2018
CareerStep - , Medical Coding And Billing Program
Texas State University - Associate of Arts, Behavioral Sciences
Avalon School of Massage - , Licensed Massage Therapist
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