Kristen Harsh
Lancaster,Pennsylvania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
13
13
years of professional experience
Work History
Daycare Teacher
Shining Star Daycare
02.2018 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Applied play-based strategies to provide diverse approaches to learning.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Allowed for ample outdoor recreation time to support physical development.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Developed age-appropriate activities and programs for children infant to 4-5 years old.
- Implemented curriculum to enhance classes with learning-focused activities.
- Promoted sensory development by providing access to different textures.
Book Keeper/Office Manager
Charlies Chicken Bbq
07.2017 - Current
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Scheduled bbqs as needed
- Would do running around to get supplies needed
- Husband and I own this business
- Pay invoices and also make sure each fundraising group has their invoices
- customer service
Home Care Aid
CareSense Home Health Care
11.2021 - 05.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Supervised daily activities and provided assistance to staff.
- Provided learning environment (. watched 2 small boys)
Bank Teller
Fulton Bank
01.2016 - 02.2018
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Turned in excess cash to maintain drawer security.
- Placed orders for customer checks and verified starting numbers.
- Assisted customers with compromised debit cards and issued new credentials.
- Audited fellow teller currency to contribute to dual-control procedures.
- Removed mutilated currency from circulation.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Stocked supplies for customers and personal teller station.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Identified sales opportunities and referred customers to branch partners in financial services.
Cashier
Ferguson And Hassler
08.2015 - 01.2016
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Penn Manor High School
Millersville, PA06.2013
Skills
- Instructional Exhibits and Displays
- Child Safety
- Organizational and Planning Skills
- Support Networks
- Customer Service
- Progress Tracking and Reporting
- Foundational Knowledge
- Lesson Planning
- Teacher and Administrator Collaboration
- Encouraging Participation and Inclusivity
- Supervising Classroom Activities
- Caring and Understanding
- Teaching Method Adaptations
- Child Care
- Child CPR
- Computer Proficiency
- Quickbooks
- Microsoft office
- Data entry
Timeline
Home Care Aid
CareSense Home Health Care
11.2021 - 05.2022
Daycare Teacher
Shining Star Daycare
02.2018 - Current
Book Keeper/Office Manager
Charlies Chicken Bbq
07.2017 - Current
Bank Teller
Fulton Bank
01.2016 - 02.2018
Cashier
Ferguson And Hassler
08.2015 - 01.2016
High School Diploma -
Penn Manor High School
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