Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Kristen Herrera

Kristen Herrera

Administrative Assistant
Houston,Texas

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Raymond James Financial Services, Inc
09.2021 - Current
  • Continually sought methods for improving daily operations, communications with clients.
  • Maintained detailed records/notes to ensure all client requests are logged and completed in a timely manner.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to craft client focused solutions
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Took ownership and held myself accountable for delivering results that matter.
  • Managed company invoices, payroll, taxes, and bill pay in a timely manner.
  • Maintained the highest confidentiality and discretion in the performance of all duties and responsibilities.
  • Received and processed securities
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Created and maintained databases to track and record customer data.

Administrative Assistant

Herrera's Quality Countertops
01.2013 - 09.2021
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Assisted on company installs by demoing, carrying materials, and cleaning and organizing the workspace.
  • Acted as a point of contact for clients and subcontractors.
  • Provide travel arrangements
  • Executed and managed all marketing including digital marketing.
  • Managed and processed company invoices, pay applications, and purchase orders with support documents as needed.


Education

Tomball High School
Tomball, TX

Skills

  • Adobe Systems Adobe Acrobat
  • Microsoft Outlook
  • MS Office Suite Knowledge
  • Time Management
  • Intuit QuickBooks
  • Customer Service
  • PC Proficiency
  • Manage Budgets
  • Adobe Systems Adobe Photoshop
  • Microsoft Windows
  • Mail Management
  • Travel Planning
  • Excel Spreadsheets
  • Administer Payroll

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Great work is never done alone.

Timeline

Administrative Assistant

Raymond James Financial Services, Inc
09.2021 - Current

Administrative Assistant

Herrera's Quality Countertops
01.2013 - 09.2021

Tomball High School

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Kristen HerreraAdministrative Assistant