Kristen Hetler
Daytona Beach
Summary
With over 10 years of experience, diligent and professional individual with a strong understanding of account management, social media coordination, human resources, event management, client support, office administration, and e-commerce management and fulfillment. Goal is to effectively utilize skills to meet the needs of the company and contribute to its success.
Overview
18
18
years of professional experience
Work History
Event Manager
Historical Marriott Downtown Syracuse
03.2024 - 10.2024
- Contact the client and discuss needs for meeting or social events
- Create BEO for event dates
- Executes event-Lead member of staff for the event days
- Files invoice for payment or direct billing
- Plan and execute 5-7 Events a week
Social Media & Brand Marketing Coordinator
Veyl Ventures
07.2020 - 02.2024
- Company Overview: (Multi Brand Ambassador- All Natural Health & Wellness)
- Starting position -Customer Advocate Accounts Manager
- Startup, Clients account management, communication via phone/email through Zen Desk
- Manage e-commerce tracking in Ship Station
- Usage of Multi channel Slack management
- Client management through Shopify
- Google Suite management and Google Drive sharing
- BEO creation and planning of all meetings virtual and in person
- Ex: Town halls, employee stress relief summits, CEO exploration conferences, executive staff meetings
- (Multi Brand Ambassador- All Natural Health & Wellness)
Marketing Manager
Metropolitan Signs Inc
07.2019 - 08.2020
- Clients account management, Customer communication Marketing Strategy
- Manage launches of new products, product launch parties, executive conferences, negotiation meeting
- Usage of Thryv social media platform to run 4 Brand house accounts
Event Coordinator
Comfort Suites
09.2016 - 07.2019
- Provide full tours of hotel and event spaces
- Drafting of contracts
- Overseeing staff, vendors, and guests during events
- Following up with past groups for future business
Leasing Consultant
The Hammocks at Timberbanks
09.2014 - 09.2016
- Showing leasing properties and Luxury Apartments
- Maintaining a relationship with residents
- Creating leases, aiding in the move in process
- Filing, processing rent and leasing payments
- Answering phones, monitoring work-orders for residents
Event Coordinator
Maplewood Inn & Suite
02.2012 - 02.2015
- Customer relations, reservations
- Checking in & out of guests
- Event space tours
- Drafting of client checklists, booking guest list
Marketing (Team Lead)
Central Florida Direct
01.2007 - 01.2009
- Business marketing, wholesale marketing
- Team Leader
- Clientele check back for future business
Education
Leadership and Management Training -
Central Florida
2008
Advanced Regents Diploma -
Graduate of C.W. Baker High
2007
Skills
- Event planning
- Venue management
- Client communication
- Team leadership
- Brand awareness
Timeline
Event Manager
Historical Marriott Downtown Syracuse
03.2024 - 10.2024
Social Media & Brand Marketing Coordinator
Veyl Ventures
07.2020 - 02.2024
Marketing Manager
Metropolitan Signs Inc
07.2019 - 08.2020
Event Coordinator
Comfort Suites
09.2016 - 07.2019
Leasing Consultant
The Hammocks at Timberbanks
09.2014 - 09.2016
Event Coordinator
Maplewood Inn & Suite
02.2012 - 02.2015
Marketing (Team Lead)
Central Florida Direct
01.2007 - 01.2009
Leadership and Management Training -
Central Florida
Advanced Regents Diploma -
Graduate of C.W. Baker High
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