Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Kristen Holley
Murfreesboro,North Carolina
Summary
Overview
23
years of professional experience
1
Certification
Work History
CADA
Family Service Specialist
08.2019 - Current
Job overview
- Successfully Maintain files consisting of a caseload of 50 children/Families
- Assess the needs and goals of families to improve family outcomes
- Organize, Plan and Conduct Parent Meetings, Family Literacy and Male Involvement Activities
- Recruit Eligible children into Head Start Program and Assist in determining family Eligibility
- Record and Maintain accurate Medical, Mental Health and Partnership Agreement notes and data in School database system
- Prepare Monthly Reports, Letters and School Reminders
- Interview Families and Conduct Home Visits
- Maintained confidential records and documentation in Child Plus database.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Implemented Triple P research-based interventions and strategies to support positive behavior and social-emotional development.
- Liaised with community organizations and provided resource and referrals.
- Fill in for Center Director and manage center when Director is absent
- Assisted parents with appointment scheduling and transportation arrangements to maintain Health requirements needed
- Collaborated with school personnel, parents and community partners to maintain comprehensive and integrated approach to Head Start services.
CADA
Substitute Teacher/ Cafeteria Assistant
04.2011 - 08.2019
Job overview
- Prepare and Sanitize Classroom for the day and ensure classroom meets state licensing requirements
- Take attendance and complete Health Check up
- Enforced school rules, dress code and behavior to offer positive, learning-oriented environment to students.
- Encouraged continuous development for students of ages through proactive in-class assistance.
- Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Served food according to temperature, safety and presentation guidelines.
- Cleaned and sanitized surfaces, tools and equipment.
H&R Block
Receptionist
01.2011 - 04.2011
Job overview
- Copied and fax documents for Staff and clients
- Effectively communicated with clients and directed them to tax professionals
- Scheduled client appointments and followed up with reminders as needed
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
Dollar General
Lead Floor Supervisor
12.2010 - 03.2011
Job overview
- Calculated and tallied up nightly deposits
- Maintained clean and organized store environment to cultivate pleasant shopping experiences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Wal-Mart
Cashier
09.2000 - 03.2011
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Education
Southern University & A&M College
Division of Continuing Education
Head Start Family Engagement Certificate
University Overview
DeVry UniversityArlington, VA
Bachelor of Technical Management from Business Administration
University Overview
Skills
- Proficient in Microsoft Office
- Recruitment
- Time Management
- Event Planning
- Typing
- Effective Prioritization Skills
- Effective Listening
- Documentation
- Medical Terminology
Certification
Triple P Practitioner- Positive Parenting Program Discussion Group- August 2020
Primary Care Level 3-November 2020
CPR Certification
Timeline
Family Service Specialist
CADA
08.2019 - Current
Substitute Teacher/ Cafeteria Assistant
CADA
04.2011 - 08.2019
Receptionist
H&R Block
01.2011 - 04.2011
Lead Floor Supervisor
Dollar General
12.2010 - 03.2011
Cashier
Wal-Mart
09.2000 - 03.2011
Southern University & A&M College
Division of Continuing Education
Head Start Family Engagement Certificate
DeVry University
Bachelor of Technical Management from Business Administration
Triple P Practitioner- Positive Parenting Program Discussion Group- August 2020
Primary Care Level 3-November 2020
CPR Certification
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