Kristen Honesto
Summary
Results-oriented administrative professional with extensive experience in administrative support, project coordination, customer service and team leadership. Proven ability to work closely with senior management to define and achieve strategic operational and administrative objectives. Streamlines processes, analyzes complex issues and develops solutions for efficient operations. Cultivates a collaborative work environment to drive goal achievement.
Overview
19
19
years of professional experience
Work History
Administrative Associate III
Stanford University
08.2023 - Current
- Provide meticulous oversight to ensure the successful completion of purchasing activities, from initiation to conclusion.
- Address challenges and implement solutions.
- Collect and analyze data for report generation and account reconciliation.
- Process Improvement for human subject payments and Administrative Staff functions.
- Represent the Department of Anesthesia as the primary contact and subject matter expert for the Division of Pain Medicine for various financial tasks.
- Mentor, Coach, and Train Administrative Staff on financial procedures and contract requests.
- Supervise and direct staff to perform various financial and administrative tasks and assignments.
- Design and facilitate comprehensive training sessions for peers on the processes related to paying human subjects, managing purchase orders, and utilizing purchasing cards (p-cards).
- Represent the Division of Pain Medicine as a key contact for external and internal stakeholders and constituencies.
- Serve as the primary contact for processing contracts within the Pain Division, leveraging my in-depth understanding of the requirements for various contract types and adherence to University and departmental policies
- Purchasing and Payment Solutions Expert for the Pain Division
- Primary approver for all Pain Division financial transactions.
- Compile data from multiple sources into a spreadsheet for analysis and tracking.
- Scheduled and managed transportation logistics, covering air travel, lodging, and vehicle rental needs for P.I.s
- Compile and review expense reports
- Reviewed and edited contracts
- Led financial literacy sessions
- Administer subaward requisitions and purchase orders
- Liaise between contracts team and consultants for purchase order setup
- Aid in completion of diverse administrative tasks for multiple faculty
- Coordinate travel logistics for faculty, post docs, and research coordinators
- Managed payment verification and disbursement
- Oversaw the flow of capital equipment transactions
- Audit four Pain Division department credit cards
Administrative Associate II
Stanford University
06.2017 - 01.2021
- Mentored team in comprehensive procedural approaches
- Coordinated consultant onboarding
- Facilitated contractual processes for consulting professionals
- Manage Consultant Purchase Orders and invoicing procedures
- Reviewed and edited contracts
- Led financial literacy sessions
- Streamlined purchase processes for better efficiency
- Administer subaward requisitions and purchase orders
- Managed Google Calendar for scheduling appointments
- Liaised between contracts team and consultants for purchase order setup
- Aid in completion of diverse administrative tasks for multiple faculty
- Coordinated travel logistics for faculty, post docs, and research coordinators
- Managed payment verification and disbursement
- Oversaw the flow of capital equipment transactions
- Audit four Pain Division department credit cards
- Coordinated journal club activities
- Ensured seamless meeting arrangements for SNAPL
- Engineered onboarding workflows for new employees
- Enhanced procedural efficiency for staff and students
- Oversaw work order creation and coordination.
- Handled procurement of all SNAPL requests
- Refresh digital displays in the lobby with new PowerPoint materials
- Organized networking events to enhance business relationships
- Ensured compliance with safety regulations in lab environment
Program Administrator
Coldwell Banker Corporate
07.2011 - 06.2017
- Company Overview: (Support Center)
- Input, track, term and maintain accounts for the company's corporate accounts for over 5,000 realtors and over 400 company employees using Office Excel spreadsheets and the company database
- Troubleshoot matters with the company's internal websites
- Train company staff and Sales Associates on the functionality of HomeBase, zipForms and DocuSign
- Provide exceptional support to office staff, upper management, sales associates and clients via email, phone, in person and Teamviewer and webex (remote access/remote support system)
- Brainstorm and implement ideas with metros across the nation on enhancements for the company's transaction management system, HomeBase
- Communicate with the developers regarding functionality issues relating to the company's website
- Proactively build relationships with all customers to create a sense of confidence and trust
- Perform necessary tasks to ensure the HomeBase program is standardized across all branch offices within each of the Northwest region metros
- Provide account maintenance, set up and deletion of Contactor accounts and maintenance of the temporary contractor spreadsheet
- Administration of Legal Holds for Northern California
Technical Support Coordinator
Coldwell Banker
Saratoga, CA
04.2011 - 07.2011
- Provided staff with instruction and support on our internal company website
- Provided training to staff on uploading documents to our internal company website
- Built a work flow chart for staff which coincided with the "paperless" project; allowing our office to become paperless
- Provided agents with training on multiple websites including (but not limited to) myrecafe.com
- Trained agents to create "online showing reports" as well as assist them in accessing websites and applications beneficial to their business, on their mobile device
- Trained agents on how to use electronic documents and educate them on how to train their clients
- Attended weekly educational meetings with higher level staff and Legal Department
Listing and Advertising Coordinator
Coldwell Banker
Saratoga, CA
04.2006 - 04.2011
- Data entry into Trident, ADWriter, Californiamoves.com, Coldwellbanker, com and Homebase
- Prepared files for managers confirming all disclosures were signed by appropriate parties and verified it against a detailed checklist from the legal department
- Created systems to help smooth our offices work flow for staff and colleagues by creating flow charts and step-by-step, detailed training guides with screen shot examples to demonstrate the needed procedures
- Listed properties "on the market"
- Confirmed that all listings in the office were in compliance with MLS policies
- Published numerous letters to multiple companies and agents as needed
- Worked with Opticom Sign Post Service to get the Sales Associates "For Sale" sign up and down in a timely manner
- Scheduled properties to be listed in the Saratoga News, Mercury News Open Home Guide, Mercury News display ads while meeting tight challenging deadlines
- Coordinated "ad-swap" with all Northern California Coldwell Banker offices
- Scheduled featured properties on a weekly basis on Realtor.com and maintained over 150 realtors' profiles and their listing statuses on various websites
- Maintained office equipment including fax machine and copier as well as working with the help desk to ensure our HP printers and shared computers were up to par
- Effectively negotiated prices with our sign company and saved our company money
- Input and processed sales transactions and closing documents sent from title companies
Office Manager/Registrar
The Optimal Performance Institute & University
Santa Clara, CA
06.2005 - 01.2006
- Prepared parcels for mailing using mail-merge in Microsoft Word
- Effectively maintained heavy prospect database using Excel, Aweber automated email system, and Constant Contact email marketing system
- Devised multiple tracking systems for immediate access to students and prospects
- Created detailed flow charts for president as needed
- Professionally cared for and dealt with students / prospects needs when necessary
- Proficiently kept track of student payments using QuickBooks Basic 2005 edition
- Put together creative and original PowerPoint presentations for the company's website using Microsoft PowerPoint
- Assisted with the recruitment of prospective students
Education
Associate of Science Degree - Business Administration
Heald College
Milpitas, CA10-2005
West Valley College
Saratoga, CAMission College
Santa Clara, CASkills
- Compliance monitoring
- Policy interpretation and guidance
- Policy and procedure modification
- Contract Management
- Teamwork and leadership
- Cross-Functional Teamwork
- Stakeholder Management
- Coaching, mentoring, and training
- Customer relationship development
- Verbal and written communication
- Workflow Coordination
- Process Improvement
- Workload prioritization
- Expense Reporting
- Reporting for account reconciliation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Associate III
Stanford University
08.2023 - Current
Administrative Associate II
Stanford University
06.2017 - 01.2021
Program Administrator
Coldwell Banker Corporate
07.2011 - 06.2017
Technical Support Coordinator
Coldwell Banker
04.2011 - 07.2011
Listing and Advertising Coordinator
Coldwell Banker
04.2006 - 04.2011
Office Manager/Registrar
The Optimal Performance Institute & University
06.2005 - 01.2006
Associate of Science Degree - Business Administration
Heald College
West Valley College
Mission College
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