Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kristen Huggins

Oklahoma City,OK

Summary

Resourceful Field Service Technician excelling at building and maintaining customer relationships through concise communication, anticipating needs, and completing work efficiently reducing product downtime. Eager to learn new skills and develop my career further.

Overview

8
8
years of professional experience

Work History

Field Service Technician

Baxter International
Oklahoma City, USA
04.2022 - Current
  • Diagnose and repair various electronic, pneumatic, and hydraulic systems in a hospital setting.
  • Coordinate with customers and team on preventative maintenance and repairs so as to not interfere with account operations while meeting response time goals.
  • Complete monthly, quarterly, and annual site and equipment inspections ensuring compliance with safety standards.
  • Understand and comply with all company and customer safety standards.
  • Assist in delivery and deployment of new equipment providing user in services as necessary.

Donor Services Team Lead/ Trainer

Lifesouth Community Blood Centers
Florence, USA
07.2019 - 03.2022
  • Delegating daily tasks to ensure collection goals are met.
  • Maintaining compliance with cGMPs, SOPs, and proper use of PPE both personally and making sure the team follows the same guidelines.
  • Providing a safe and comfortable environment for all blood donors while keeping them informed throughout the process and answering any questions they may have.
  • Training new employees and ensuring current employees are up to date on new training requirements.

Commercial Cleaner

First Impressions Cleaning
Florence, USA
01.2018 - 06.2019
  • Developing itineraries for new accounts including all periodic cleanings.
  • Maintaining a professional relationship with customers and making sure their expectations of work done are met and exceeded.
  • Doing routine checks on various accounts to ensure that expectations are being met by individual cleaners and doing follow ups accordingly with management on all findings.

Education

High School - General Studies

Penn Foster High School
Scranton, PA
05.2017

Skills

  • Training development and strategic planning
  • Issue analysis and problem solving
  • Schematic reading and wiring interpretation
  • Troubleshooting proficiency
  • Pneumatic systems knowledge
  • Work order management
  • SOP adherence
  • Electrical troubleshooting
  • Electronics calibration

References

References available upon request.

Timeline

Field Service Technician

Baxter International
04.2022 - Current

Donor Services Team Lead/ Trainer

Lifesouth Community Blood Centers
07.2019 - 03.2022

Commercial Cleaner

First Impressions Cleaning
01.2018 - 06.2019

High School - General Studies

Penn Foster High School

Similar Profiles

CREATE PROFILE