Summary
Overview
Work History
Education
Timeline
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Kristen Hutchins

Midlothian,TX

Summary

Dynamic and results-driven professional with over 16 years of experience in logistics dispatching and event direction. Possess 4 years of expertise in efficiently managing logistics operations, optimizing dispatch processes, and ensuring timely deliveries. Proven track record of 12 years as an Event Director,adept at planning and executing large-scale events, managing budgets, and leading diverse teams to achieve seamless event experiences. Strong problem-solving skills: excellent communication abilities, and a commitment to operational excellence and client satisfaction.

Overview

24
24
years of professional experience

Work History

Logistics Dispatcher

TCL Logistics LLC
Midlothian, TX
10.2022 - Current
  • Successfully managed complex customer calls in a fast-paced remote dispatching environment for optimal efficiency.
  • Scheduled deliveries in an efficient manner to reduce costs and meet customer deadlines.
  • Resolved issues related to pickups, deliveries or route changes in a timely manner.
  • Negotiated rates with carriers for the best possible pricing on services provided.
  • Created invoices for each shipment upon completion of the job.
  • Assigned drivers to pick up and deliver goods according to customer requirements.
  • Reviewed shipping documents for accuracy prior to dispatch.
  • Monitored driver performance, ensuring compliance with safety regulations.
  • Compiled reports on transportation activity such as orders shipped, routes taken and delivery times.

Director of Events

Old Red Museum of History and Culture
Dallas, Texas
07.2017 - 08.2020
  • Ensured smooth coordination between vendors and clients for seamless event execution
  • Developed and implemented event marketing strategies to maximize attendance.
  • Enhanced business growth by utilizing a combination of strategies including trade shows, cold calls, networking opportunities as well as conducting follow-up meetings and open houses.
  • Increased sales by 87% during tenure at Old Red Museum
  • Engaged with potential clients, showcasing the facility and securing event bookings.
  • Achieve targets for sales growth, revenue, etc
  • Design strategies, tactics, profit targets, sales plans, etc
  • Develop and maintain relationships with partners
  • Plan new programs to increase business and profits.

Director of Weddings and Catering Sales

Indiana Theatre Event Center
Terre Haute, Indiana
04.2014 - 05.2017
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Implemented efficient bill payment process
  • Oversaw food and beverage team, responsible for scheduling and labor management
  • Briefing staff and checking room set-up before the event; turn room for the next event.
  • Monitored market conditions and competitor activities to inform business decisions.
  • Served as a public spokesperson at industry events or conferences.
  • Assessed employee performance against established benchmarks or targets.

Private Wedding & Catering Sales Manager

The landing at Fort Harrison
Terre Haute, Indiana
05.2010 - 04.2014
  • Marketing and selling conference and banqueting facilities
  • Scheduling reservations; operating the facilities profitability
  • Planning well to insure each even runs smoothly and exceeds expectations
  • Checking bills are paid on time
  • Managing food and beverage team including scheduling and labor
  • Briefing staff and checking room set-up before the event; turn room for the next event.

Account Executive

Tribune Star
Terre Haute, Indiana
04.2004 - 07.2010
  • Boosted sales numbers by diligently tracking and analyzing trends to identify strategic opportunities
  • Demonstrated benefits of newspaper advertising with polished sales presentations
  • Satisfied customers with targeted services, customizing solutions for unique business needs
  • Kept impeccable records highlighting leads, sales activities, and revenue numbers
  • Assisted customers after sales to personally address problems and provide additional support
  • Achieved favorable terms with skillful contract negotiation.

Sales Manager

Clinique Cosmetic
Terre Haute, Indiana
02.2000 - 03.2004
  • Coordinated sales meetings to discuss targets, marketing campaigns, and strategy improvements for deficient areas
  • Trained sales team to develop superior strategies to manage value messages, structuring opportunities, pricing, and deal closures
  • Generated half a million dollars in gift with purchase sales through effective management of referral networks, successful networking, and cold calling
  • Developed rapport with clients and key prospects, including active contribution to sales process, making in-person sales calls, and entertaining clients
  • Capitalized on emerging trends with proactive management approach.

Education

Bachelor of Science in Business Administration -

Indiana State University

Timeline

Logistics Dispatcher

TCL Logistics LLC
10.2022 - Current

Director of Events

Old Red Museum of History and Culture
07.2017 - 08.2020

Director of Weddings and Catering Sales

Indiana Theatre Event Center
04.2014 - 05.2017

Private Wedding & Catering Sales Manager

The landing at Fort Harrison
05.2010 - 04.2014

Account Executive

Tribune Star
04.2004 - 07.2010

Sales Manager

Clinique Cosmetic
02.2000 - 03.2004

Bachelor of Science in Business Administration -

Indiana State University

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Kristen Hutchins