Open To Work
Kristen Hyslope
Detroit,Michigan
Work Preference
Job Search Status
Open to workDesired Job Title
SENIOR SYSTEM ENGINEERPROFESSIONAL SYSTEM ENGINEERSENIOR SYSTEM ENGINEERING SPECIALISTSENIOR TECHNICAL ARCHITECTURE SPECIALISTTECHNICAL PROJECT MANAGMENT SPECIALISTWork Type
Full TimeConsultingLocation Preference
RemoteHybridOn-SiteLocation: Detroit, Michigan
Open to relocation: No
Salary Range
$125000/yr - $200000/yrImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingSummary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
23
23
years of professional experience
2
2
Certificates
1
1
Patent
Work History
SENIOR SYSTEM ENGINEER
AT&T
Southfield, MI
01.2023 - 01.2026
- Retired obsolete web-based homegrown cloud planning and deployment tool, P1-PoR, and worked with new development team to migrate functionality from antiquated framework
- Cleaned and prepared data for use in queries and analysis
- Created and maintained feature roadmap and work backlog for P1-PoR
- Developed and managed Azure Operator Nexus Plan of Record PowerBI dashboards from business unit requirements
- Reduced feature enhancement tickets by 50% with security-compliant direct data connection for dashboard management
PROFESSIONAL SYSTEM ENGINEER
AT&T
Southfield, MI
01.2019 - 01.2023
- Provided tailored development updates, driving tool development in absence of a leader
- Curtailed lack of accountability by utilizing Power Query to aggregate backlog and ticketing data for a complete picture of pending work
- Aligned planning tool data to business expectations amidst rapid changes by managing a comprehensive data dictionary
- Created framework for SharePoint Wiki for Cloud Technology Evolution roadmap
- Supported new tool development, communicating status and prioritizing features according to need, dependencies, and return on investment
- Mechanized spreadsheet tasks, reducing human error by 75% with management tool automation
- Created production timeline scenarios for Azure Operator Nexus, communicating to leadership
- Integrated forecasting process for managed cloud platform end-of-life activities
- Migrated SharePoint client resources to SharePoint Online, ensuring smooth transition
- Implemented auto-generated notifications for demand request updates
- Constructed diagrams comparing manual, mechanized, and automated process steps to guide development work
- Enabled cost structure changes, avoiding $500,000 in organizational costs
- Improved instance removal accuracy by 25% with quota reclaim function
SENIOR SYSTEM ENGINEERING SPECIALIST
AT&T
Southfield, MI
01.2016 - 01.2019
- Transformed tool user base into champions through iterative feedback and PxQ model for development work prioritization
- Implemented Java autofill feature, reducing forecast entry time by 78%
- Improved system data accuracy by 25% with real-time OpenStack allocation views
- Simplified user experience for forecasting tool, prioritizing high-value/ impact features
- Automated forecast change request module in Confluence, streamlining approval processes
- Designed and supported a cloud virtual and physical infrastructure forecasting tool, reducing costs by $1 million annually
SENIOR TECHNICAL ARCHITECTURE SPECIALIST
AT&T
Southfield, MI
01.2014 - 01.2016
- Completed novice SQL training in ~3 months from start, acquiring practical skills in robotic process automation
- Automated executive presentation assembly using robotic process automation (RPA)
- Created and maintained RACI matrix to align process and tooling efforts between functional engineering departments
- Compiled departmental zero-based study data for VP silo, contributing to resource landscape understanding
- Gained SQL experience in Toad for Oracle Professional and Toad Datapoint
- Completed training in Cloud Computing, APIs, Agile Project Management, and Big Data
- Utilized Visio and Casewise to audit and maintain 75 processes for cloud operations
- Enhanced operational efficiency by 50% through process refinement with internal clients
TECHNICAL PROJECT MANAGMENT SPECIALIST
AT&T
Southfield, MI
01.2013 - 01.2014
- Fostered a culture of continuous improvement, addressing operational challenges proactively
- Identified and mitigated project risks, engaging engineers and business professionals for resolution, as needed
- Reduced project build cycle times by 20% through strategic implementation
- Reviewed documentation for 545 projects, ensuring milestone forecast accuracy
- Served as project management liaison for radio access network design engineering
- Managed 26 contractor direct reports, addressing HR matters and equipment provisioning
Education
BBA - Business Administration
01.2009
- Graduated cum laude
Skills
- Cloud computing and data integrity
- Advanced data analysis
- Executive reporting
- Technical leadership
- Microsoft products proficiency
- Network design and engineering
- Process and tool development
- Project management
- Strategic planning
- Systems engineering
- Database design (SQL)
Certification
Project Management Professional (PMP), Project Management Institute, 01/01/13
Timeline
SENIOR SYSTEM ENGINEER - AT&T
01.2023 - 01.2026
PROFESSIONAL SYSTEM ENGINEER - AT&T
01.2019 - 01.2023
SENIOR SYSTEM ENGINEERING SPECIALIST - AT&T
01.2016 - 01.2019
SENIOR TECHNICAL ARCHITECTURE SPECIALIST - AT&T
01.2014 - 01.2016
TECHNICAL PROJECT MANAGMENT SPECIALIST - AT&T
01.2013 - 01.2014
Baker College - BBA, Business Administration
Patents
Integrated Network Deployment Tool, US-20230354050-A1, 01/01/24, United States Patent and Trademark Office
Awards
- AT&T Connection Award "Win As One", 01/01/25 - For ensuring successful migration of planning tool from one development team to another
- Make a Difference Award, 2023, 2021, 2018, 2016 - For leadership in automation, process improvement, and project management contributing significantly to operational efficiency and team success.