Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Irwin

Northville

Summary

Highly driven professional with extensive experience in client relationship management, sales strategy, and digital marketing. Proven success in exceeding revenue targets, developing impactful strategies, and leading teams. Expertise in fostering long-term client partnerships, driving sales growth, and delivering exceptional results.

Overview

9
9
years of professional experience

Work History

Enterprise Program Manager

Orbee Software Development
12.2024 - Current
  • Led the delivery of key enterprise software initiatives for 5 strategic accounts, ensuring successful implementation and alignment with client objectives through effective cross-functional team leadership.
  • Developed and maintained program roadmaps and timelines for solutions impacting 5 key enterprise accounts, aligning development efforts with their priorities through clear communication with cross-functional teams.
  • Cultivated strong relationships with stakeholders across 5 key enterprise accounts, ensuring program outcomes directly supported their business goals through collaborative work with internal cross-functional teams.
  • Presented program progress and strategic recommendations related to the 5 key enterprise accounts to executive leadership, representing the work and outcomes of the cross-functional teams.

Area Sales Manager

Orbee Software Development Company
07.2024 - 12.2024
  • Consistently exceeded sales targets within the Midwest territory, contributing significantly to Orbee's growth within the automotive retail market.
  • Successfully acquired new automotive dealership groups as clients, driving adoption of Orbee's customer data platform and expanding the company's market presence.
  • Developed and implemented a regional sales strategy emphasizing the value and ROI of Orbee's personalization tools, leading to larger average deal sizes within the assigned territory.
  • Cultivated strong and lasting relationships with key decision-makers at automotive dealerships, ensuring high levels of client satisfaction and identifying opportunities for upselling additional Orbee solutions.

Account Executive

Harris Marketing Group
02.2022 - 07.2024
  • Cultivated and maintained strong relationships with key clients, consistently ensuring high levels of satisfaction and fostering long-term partnerships.
  • Spearheaded the development and execution of data-driven digital marketing strategies that demonstrably enhanced customer engagement, loyalty, and ultimately drove revenue growth for clients.
  • Effectively communicated complex marketing strategies and results to clients, building trust and demonstrating ROI.
  • Proactively identified and resolved client challenges, ensuring smooth project execution and fostering positive outcomes.
  • Utilized strong analytical skills to interpret data, identify opportunities for growth, and present actionable insights to clients.

Sales Associate

Encore Nutrition
01.2020 - 01.2022
  • Consistently exceeded sales goals by leveraging in-depth product knowledge to provide personalized recommendations and close sales effectively.
  • Optimized store layout and merchandising strategies, directly contributing to increased foot traffic and sales conversions.
  • Collaborated effectively within a fast-paced team environment to consistently meet and surpass collective sales targets.

Independent Sales

Rodan and Fields
01.2017 - 01.2020
  • Independently developed and implemented targeted sales strategies that consistently surpassed revenue targets and expanded market share.
  • Established and nurtured strong, lasting relationships with clients, resulting in significant repeat business and valuable referrals.
  • Delivered compelling product demonstrations and effectively communicated features and benefits to drive sales conversions and build customer confidence.

Marketing Manager

Superfly Running Inc.
01.2016 - 01.2018
  • Successfully managed end-to-end logistics for corporate events, ensuring seamless execution and positive attendee experiences.
  • Developed and executed multi-channel marketing campaigns that significantly increased event attendance and brand visibility.
  • Collaborated effectively with cross-functional teams to conceptualize and implement innovative event themes and strategies.
  • Negotiated contracts with vendors, achieving significant cost savings on event budgets while maintaining quality.

Education

BBA - Marketing Management

University of Michigan
Ann Arbor, MI

Skills

  • Client Relationship Management
  • Sales Strategy
  • Digital Marketing
  • Exceeding Revenue Targets
  • Developing Impactful Strategies
  • Leading Teams
  • Fostering Long-Term Client Partnerships
  • Driving Sales Growth
  • Delivering Exceptional Results

Timeline

Enterprise Program Manager

Orbee Software Development
12.2024 - Current

Area Sales Manager

Orbee Software Development Company
07.2024 - 12.2024

Account Executive

Harris Marketing Group
02.2022 - 07.2024

Sales Associate

Encore Nutrition
01.2020 - 01.2022

Independent Sales

Rodan and Fields
01.2017 - 01.2020

Marketing Manager

Superfly Running Inc.
01.2016 - 01.2018

BBA - Marketing Management

University of Michigan

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