Kristen Jackson
Idaho Falls,ID
Summary
Methodical Director with extensive management experience, recognized for self-motivation, reliability, and exceptional communication skills. Results-driven and passionate about education, I am dedicated to fostering a positive work environment that promotes growth through effective planning, training, and oversight of diverse goals and programs.
Overview
23
23
years of professional experience
Work History
Director of Student Success Center
StrongMind
Rexburg, ID
07.2023 - Current
- Led the development and execution of a comprehensive tutoring program that increased students' academic performance by an average of 20% across various subjects, significantly enhancing educational outcomes.
- Created and implemented a personalized academic support, mentoring, and guidance, fostering a positive learning environment that encourages student growth.
- Cultivated and maintained strong relationships with partnered schools, faculty, and staff to ensure optimal student and employee success.
- Conducted workshops on topics related to career development, leadership skills, and academic success.
- Provided guidance on curriculum and instructional techniques within subject-specific content and curriculum.
- Developed and implemented a special education tutoring program that focused on student assessments and intervention strategies.
- Monitored trends in higher education in order to stay current on best practices.
- Fostered an environment where employee satisfaction scored the highest throughout the entire organization.
- Upheld commitment to educational excellence by promoting and establishing an atmosphere of mutual respect and trust between tutors, students, faculty, and parents.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve tutors and student satisfaction.
- Created and implemented policies and procedures for improved workflow processes.
- Maintained budgeting documents for accurate tracking of expenses.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities to further foster high-quality tutors and team leads.
- Developed training programs for new employees as well as existing staff members.
- Participated in events such as employee orientations, open houses, job fairs, and other activities to promote community engagement.
- Established policies and procedures for staff training and professional development to ensure all tutors have access to up-to-date tutoring strategies.
- Built relationships with the university, academic colleges, and teaching professionals.
Intervention Specialist - Social Studies Teacher
Bonneville Joint School District 93
Idaho Falls, ID
09.2013 - 07.2023
- Used various Learning Management Systems (LMS) to create online curriculum that was used in various high school courses.
- Oversaw the progress and success of high-risk students.
- Coordinated with schools to accommodate incoming students and transitions.
- Developed, coordinated, and implements transitions to and from at-risk services.
- Collaborated with teachers, administrators, parents and guardians to ensure student success.
- Worked with educators and students to schedule one-on-one tutoring.
- Built and implemented students' schedules, academic, and social goals.
- Implemented evidence-based interventions and monitored progress of students over time.
- Created lesson plans, assessments, and other course materials that aligned with state standards.
- Collaborated with faculty members to ensure curricular objectives are met.
- Researched best practices in curriculum design and development.
- Designed instructional strategies for diverse learners and learning styles.
Operations Manager
World Gym
Ammon, ID
12.2001 - 01.2003
- Conducted new employee orientation.
- Created and modified job descriptions within all departments.
- Developed the employee handbook.
- Oversaw daily activities.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Developed marketing campaigns to increase membership base and revenue streams.
Education
MBA - Management
William Woods University
Fulton, MOBBA - Business Management
Idaho State University
Pocatello, IDProfessional Golf Management
Campbell University
Buies Creek, NCSkills
- Curriculum Development and Design
- People Management
- Staff Development
- Performance Evaluations
- Instructional technology
- Educational leadership
- Student Recruitment
- Program Development and Planning
- Student Support
- Budget Planning
- Staffing and scheduling
- Student assessment
References
References available upon request.
Timeline
Director of Student Success Center
StrongMind
07.2023 - Current
Intervention Specialist - Social Studies Teacher
Bonneville Joint School District 93
09.2013 - 07.2023
Operations Manager
World Gym
12.2001 - 01.2003
MBA - Management
William Woods University
BBA - Business Management
Idaho State University
Professional Golf Management
Campbell University
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