Kristen Jordan
Mechanicsville,VA
Summary
Dedicated Registered Nurse with a strong track record of delivering personalized patient care and fostering positive health outcomes. Committed to excellence in patient education and counseling, ensuring each individual receives the highest standard of care. Demonstrated leadership skills enhance patient satisfaction and optimize care delivery processes. Expertise in streamlining safety protocols to create a comprehensive and secure environment for all patients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse
Goochland Powhatan Community Service Board
07.2023 - Current
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Educated patients and families on health management, promoting adherence to treatment regimens.
- Oversaw compliance with healthcare regulations, ensuring adherence to established protocols and standards of practice.
- Evaluated patient outcomes to identify areas for process improvement within nursing operations.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse, Inpatient Psychiatric Unit
CJW Medical Center, Tucker Pavilion
12.2021 - 07.2023
- Trained new nurses in proper techniques, care standards and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying potential barriers for discharge.
Registered Nurse, Progressive Care Unit
VCU Health System, Bone Marrow Transplant
06.2021 - 12.2021
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Promoted patient independence by establishing care goals and teaching patients about conditions, medications, and self-care skills.
- Maintained quality care and comfort for adult and pediatric patients undergoing chemotherapy, immunotherapy, and bone marrow transplant.
- Completed daily assessments and documented information in electronic medical records.
Care Partner, Progressive Care/Medical Surgical
VCU Health System
11.2014 - 06.2021
- Provided high level of individualized care to adult and pediatric patients across multiple medical specialties.
- Assessed team members' workloads and pitched in to help in areas where need was most evident.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Lead Cashier
Old Navy
11.2013 - 06.2019
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Mentored new team members on system operation, customer service strategies and sales goals.
- Educated employees on register use, merchandising and customer service.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Directed team of several cashiers to maximize performance and deliver exceptional service to every customer.
- Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Certified Nurse Assistant
Hanover Health And Rehabilitation Center
01.2014 - 10.2014
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
No Degree - Prerequisites
John Tyler Community College
Chester, VAAssociate of Applied Science - Registered Nurse
Rappahannock Community College
Saluda, VA05.2021
No Degree - Certified Nurse Assistant
Professional Careers Institute
12.2013
No Degree - Emergency Medical Technician Basic
Henrico Volunteer Rescue Squad
2011
High School Diploma -
Varina High School
Richmond, VA06.2010
Skills
- Therapeutic Communication/ De-escalation methods
- Withdrawal Symptoms
- Medication Side Effect Knowledge
- Crisis Prevention Intervention
- Staff Coordination
- Blood Draw and Sample Collection
- Central Line Management/ Intravenous Therapies
- Chronic Disease Management
- Infection Control and Aseptic Procedures
- Preventative Care
- Cellular Immunotherapy Transplantation
- Medication administration
- Direct patient care
- Patient assessments
Accomplishments
Charge Nurse
Certification
Registered Nurse, CPR, CPI
Timeline
Registered Nurse
Goochland Powhatan Community Service Board
07.2023 - Current
Registered Nurse, Inpatient Psychiatric Unit
CJW Medical Center, Tucker Pavilion
12.2021 - 07.2023
Registered Nurse, Progressive Care Unit
VCU Health System, Bone Marrow Transplant
06.2021 - 12.2021
Care Partner, Progressive Care/Medical Surgical
VCU Health System
11.2014 - 06.2021
Certified Nurse Assistant
Hanover Health And Rehabilitation Center
01.2014 - 10.2014
Lead Cashier
Old Navy
11.2013 - 06.2019
No Degree - Prerequisites
John Tyler Community College
No Degree - Certified Nurse Assistant
Professional Careers Institute
No Degree - Emergency Medical Technician Basic
Henrico Volunteer Rescue Squad
High School Diploma -
Varina High School
Associate of Applied Science - Registered Nurse
Rappahannock Community College
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