Kristen Kahlbaugh
Croydon,PA
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
J.B. Dawson's Restaurant And Bar
10.2015 - Current
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Buffalo Wild Wings
05.2013 - 11.2015
- Cultivated warm relationships with regular customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Nursing
Gwynedd Mercy University
Gwynedd Valley, PA05.2025
Skills
CPR certified through the American Heart Association
Effective time management skills with the ability to cluster care
Ability to multitask and achieve outcomes in a timely manner
Willing and able to learn through constructive criticism and guidance from my superiors
Certification
- Certified CPR, American Heart Association - 2023-2025
Timeline
Server
J.B. Dawson's Restaurant And Bar
10.2015 - Current
Server
Buffalo Wild Wings
05.2013 - 11.2015
Bachelor of Science - Nursing
Gwynedd Mercy University
- Certified CPR, American Heart Association - 2023-2025
Similar Profiles
Haley BenderHaley Bender
Server at J.B. Dawsons Restaurant and BarServer at J.B. Dawsons Restaurant and Bar
Peter AllanPeter Allan
Truck Driver at DAWSON's HaulageTruck Driver at DAWSON's Haulage
Nevaeh GoldnerNevaeh Goldner
Cashier at Dawson's PharmacyCashier at Dawson's Pharmacy