Kristen Keener
Moorefield,WV
Summary
Dynamic veterinary assistant with experience at Mill Creek Animal Hospital, skilled in administering medications and performing diagnostic imaging. Proven ability to enhance patient care through effective communication and teamwork. Committed to maintaining safety protocols and managing inventory, ensuring efficient operations and compassionate treatment for animals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Mill Creek Animal Hospital
10.2014 - 09.2025
- Positioned animals for diagnostic imaging, including x-rays and scans.
- Assisted in administering medications, vaccinations, and prescribed treatments.
- Enhanced patient care by supporting veterinarians during examinations and surgical procedures.
- Maintained cleanliness of exam areas, surgical equipment, and kennels to prevent disease.
- Documented all relevant patient information to ensure accuracy of medical records.
- Facilitated inventory management through regular stock checks and supply organization.
- Streamlined appointment scheduling to maximize efficiency of daily operations.
- Provided compassionate care during treatment and recovery from illnesses.
Waitress
Mullins 1847
03.2024 - 12.2024
- Handled high-pressure situations while maintaining service standards during busy shifts.
- Demonstrated strong multitasking skills, balancing multiple tables and promptly delivering orders.
- Ensured a clean and welcoming dining environment to enhance guest experiences.
- Remained composed when addressing difficult customers or managing peak periods.
- Executed cash register operations and processed payments efficiently for customer transactions.
- Fostered teamwork through clear communication and collaboration among staff during shifts.
- Maintained well-stocked server areas to boost efficiency while attending to tables.
- Conducted thorough menu knowledge to assist customers with questions and recommendations.
Waitress
Miller’s BBQ & Grill
09.2023 - 03.2024
- Maintained excellent service standards under pressure during busy shifts.
- Balanced multiple tables and orders, ensuring prompt service delivery.
- Created clean, welcoming dining environments to enhance guest experiences.
- Fostered teamwork among staff through effective communication and collaboration.
- Managed cash transactions accurately, providing correct change to customers.
- Increased sales by upselling higher-end menu items to patrons.
- Demonstrated adaptability by swiftly learning new menu items for informed recommendations.
- Ensured order accuracy and efficiency through clear communication with kitchen staff.
Education
Medical Administrative Assistant -
Eastern WV Community & Technical College
Moorefield, WVHigh School Diploma -
Petersburg High School
Petersburg, WVBiology
Fairmont State University
Fairmont, WVSkills
- Communication with clients
- Safety protocols for animals
- Administering medications
- Scheduling appointments
- Collecting samples
- Administering vaccines
- Conducting lab procedures
- Performing diagnostic imaging
- Educating clients
- Providing emergency and preventive care
- Supporting post-operative recovery
- Assisting in surgeries
- Understanding veterinary terminology
- Managing pharmacy inventory
- Guiding animal nutrition
- Handling reception duties
- Responding to urgent care needs
- Managing patient flow
- Assisting in procedures
Accomplishments
Hours towards customer service training.
Certification
K-Laser Certified
Timeline
Waitress
Mullins 1847
03.2024 - 12.2024
Waitress
Miller’s BBQ & Grill
09.2023 - 03.2024
Veterinary Assistant
Mill Creek Animal Hospital
10.2014 - 09.2025
Medical Administrative Assistant -
Eastern WV Community & Technical College
High School Diploma -
Petersburg High School
Biology
Fairmont State University