Kristen Kelley
3532 Wood St Apt 2, Wheeling,WV
Summary
My name is Kristen Kelley. I recently moved to Wheeling for my current job but, I see my life growing in a different direction. I have a valid driver's license and a reliable vehicle. I can work flexible hours, overtime, full time or part time and I prefer to begin work at once. I have been a stay-at-home mom for an exceptionally long time hence the lack of employment but that is why I have so many people in my corner willing to speak on my behalf about my hard work and dedication to my job. My Attention to Detail is flawless, I am highly Organized, I understand the meaning of Time Management, Teamwork, Dependability, and I strive to Excel at the task at hand. I am not shy, and I display an acceptable level of Leadership, and I handle criticism well and I take it as a way to become a better person and be better for the Company. Please feel free to contact me via any form at any time necessary. Thank you for this opportunity.
Overview
20
20
years of professional experience
Work History
Mental Health Technician
Serenity Hills Life Center
01.2024 - Current
- Monitored patient behavior, ensuring safety and compliance with treatment plans.
- Assisted in developing therapeutic activities to enhance patient engagement and recovery.
- Documented patient progress and incidents accurately in electronic health records.
- Collaborated with multidisciplinary teams to create individualized care strategies.
- Trained new staff on protocols, fostering a culture of teamwork and support.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Stay At Home Mom
Stay At Home Mom
01.2006 - 2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma - undefined
Spring Creek Lodge Academy
Thompson Falls, MT01.2005
Skills
- Completed CPR certification training to provide critical life-saving skills in urgent situations
- West Virginia Cares- Achieved increased community participation in health programs through effective outreach strategies Enhanced public knowledge of available resources by collaborating with local organizations Improved access to health services for underserved populations through targeted initiatives
- Managed data entry operations, maintaining high standards of accuracy and attention to detail
- Organization- Achieved improved project outcomes through effective organization of team resources Enhanced project workflows by implementing structured meeting schedules Fostered collaboration that resulted in timely project completions
- Conducted thorough reviews and assessments to identify and rectify discrepancies
- Problem Solving- Facilitated collaborative discussions to develop innovative solutions for complex problems
- Maintained a reliable presence by arriving promptly for meetings and deadlines
- Monitored and adjusted daily activities to ensure efficient use of time and resources
- Oversaw strategic planning and execution of leadership development programs
- Exercised patience while guiding team members through complex tasks, ensuring thorough understanding and successful outcomes
- Executed communication initiatives to ensure clarity and alignment among stakeholders
- Coordinated cross-functional teamwork to drive successful project outcomes
- Exhibited resilience and resourcefulness in adjusting strategies to meet evolving demands
- Established a reputation for trustworthiness and accountability in all assigned tasks
- Maintained a robust work ethic by prioritizing responsibilities and meeting deadlines effectively
- Applied resourcefulness to identify innovative solutions and overcome challenges effectively
- Responded effectively to varying demands and challenges to ensure project success
- Achieved high customer satisfaction ratings by effectively addressing client concerns Increased customer retention through proactive engagement and personalized service Enhanced team productivity by optimizing service workflows and reducing response times
- Achieved a safer work environment by proactively identifying and mitigating risks through thorough inspections Enhanced safety standards by developing and implementing effective protocols Cultivated a culture of safety awareness, resulting in improved employee engagement and compliance
- Achieved seamless document production through proficient use of Microsoft Word Enhanced team efficiency by providing computer skills training and support Improved file management systems, resulting in quicker access to essential documents
Timeline
Mental Health Technician
Serenity Hills Life Center
01.2024 - Current
Stay At Home Mom
Stay At Home Mom
01.2006 - 2022
High School Diploma - undefined
Spring Creek Lodge Academy