Summary
Overview
Work History
Education
Skills
Timeline
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KRISTEN K. JENKINS

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

14
14
years of professional experience

Work History

Domestic Shipping Manager/Administrative Assistant

Baghouse American
04.2025 - 06.2025
  • Arranging Domestic Shipments, including getting quotes from freight couriers
  • Assuring shipments go out in a timely manner
  • Answering phone calls and emails
  • Accounts Payable
  • Accounts receivable
  • Liaising with clients and customers
  • Assigning new leads and quotes to account managers
  • Processing payments and online orders
  • Keeping track of stock
  • Maintaining cost of products on Ecommerce
  • Answering customer inquiries
  • Sending out invoices

Sales Administrative Assistant

U.S. Air Filtration
03.2023 - 03.2025
  • Answering phone calls and emails
  • Liaising with clients and customers
  • Processing sales orders and payments
  • Providing after-sales support
  • Staying in communication with sales staff to ensure orders are processed accurately and in a timely manner
  • Assisting sales representatives with administrative tasks
  • Processing paperwork and invoices
  • Maintaining records and databases
  • Managing paperwork and correspondence
  • Organizing meetings and events
  • Answering customer inquiries
  • Keeping track of stock
  • Sending out invoices

News Director

KLTV/ KTRE
12.2017 - 03.2023
  • 6 pm and 10 pm live broadcast
  • 1 of 2 employees in studio during the live broadcast, the anchor and director.
  • Learned and implemented a new software to run live news broadcasts.
  • Built the shows every day, including video and audio for all pre-recorded spots, commercial breaks, and live broadcast
  • During live broadcasts, counted down and cued the anchor before and after all commercial breaks, and pre-recorded spots
  • Performed administrative assistant tasks/data entry for broadcast development such as production of news cast and uploading newscasts and related content to website daily
  • Troubleshoot during live broadcasts if there are delays or interruptions


Master Control Operator

KLTV 7
01.2013 - 12.2017
  • Operated master control equipment during automated, live and manual situations for multiple channels
  • Broke into live and syndicated programming to air severe weather cut-ins for KLTV and KTRE
  • Cross-referenced air logs against on air play lists to ensure accuracy and timing, and logged actual time program or station break was aired
  • Manipulated on-air play lists to ensure setup and execution of on-air elements through automated commands
  • Loaded digital video equipment with files containing program or station breaks
  • Subtracted pre-roll time from on-air time to define at what time to begin pre-roll
  • Responsible for master control switching, audio and video level controls, digital files and server operations, and automation operation
  • Troubleshoot technical difficulties and took appropriate action in consultation with director of Media Operations to ensure continuous on-air operations of all channels
  • Prepared reports describing problems encountered during transmission of program or station break, outlining the reason for the problems
  • Assisted engineers as needed in the operation of the transmitter

Audio Technician

KETK 56
01.2011 - 01.2013
  • Conferred with producers, directors, anchors, and others to determine and achieve the desired sound for evening news.
  • Set up, tested and adjusted audio equipment for live shows.
  • Mixed and edited voices, music, and taped sound effects for live shows and for prerecorded events, using sound mixing boards.
  • Synchronized and equalized prerecorded dialogue, music, and sound effects, using control consoles.

Medical Billing Accounting Clerk

SD Poole, CPA
01.2013 - 2013
  • Entered in billing information on Brightree, and the Medicaid and Medicare websites
  • Secured outstanding balance payments, and phoned clients regarding billing statements
  • Answered phones, and performed general clerical duties (filing, copying, organizing)

Education

Pharmacy Technician Certification -

Tyler Junior College
Tyler, Texas

HS Diploma - undefined

John Tyler High School
Tyler, Texas

Skills

  • 2 years experience in sales administrative support and data entry
  • 12 years experience in live broadcast directing, administrative support and data entry
  • Experience working in salesforce and Quickbooks
  • Exceptional customer service
  • Detail-oriented and highly organized
  • Strong written and verbal communication skills
  • Able to quickly learn new software During my career I have learned broadcasting programs such as: ENPS, OPUS, Corio Graphics, Edius, OBS Studio, and Oasis
  • Proficient in MS Word and some experience with Excel

Timeline

Domestic Shipping Manager/Administrative Assistant

Baghouse American
04.2025 - 06.2025

Sales Administrative Assistant

U.S. Air Filtration
03.2023 - 03.2025

News Director

KLTV/ KTRE
12.2017 - 03.2023

Master Control Operator

KLTV 7
01.2013 - 12.2017

Medical Billing Accounting Clerk

SD Poole, CPA
01.2013 - 2013

Audio Technician

KETK 56
01.2011 - 01.2013

HS Diploma - undefined

John Tyler High School

Pharmacy Technician Certification -

Tyler Junior College
KRISTEN K. JENKINS