Kristen Koh
Aldie,VA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning.
Overview
5
5
years of professional experience
Work History
Line Chef
DASH IN Food Stores
06.2023 - 08.2023
- Operated fryer and cooked meats on grill.
- Complied with sanitation and nutrition regulations and safety standards.
- Followed recipes and food presentation standards at Dash In
- Planned and directed food preparation in fast-paced environment.
- Prepped daily menu items to quickly deliver upon request.
- Rotated through all prep stations to learn different techniques.
- Trained kitchen staff to perform various preparation tasks under pressure.
Sales Associate
DASH IN Food Stores
03.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Art Instructor
J Art Studios
07.2022 - 01.2023
- Facilitated group sessions and provided one-on-one support.
- Developed lesson plans surrounding various types of art, history and culture.
- Prepared and gathered materials for detailed lesson plans.
- Planned and executed activities to promote skill and talent development.
Cashier
Popeyes® Louisana Kitchen
08.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Instructor/Coaching Staff Member
Sportrock
01.2019 - 02.2022
- Maintained thorough knowledge of rules, safety, coaching techniques and current trends in rock climbing.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Built a supportive community that encouraged one another
Education
Bachelor of Arts - Graphic Design
Virginia Commonwealth University
Richmond, VA05.2026
Associate of Arts - Fine Arts
Northern Virginia Community College
Annandale, VA05.2023
Skills
- Staff Supervision and Coordination
- Attentive Service
- Temperature Control
- Dietary Restrictions
- Product and Service Sales
- Creative Strategies
- Group Assistance
- Team Meetings
- Athlete Safety
Languages
Korean
Limited Working
English
Native or Bilingual
Timeline
Line Chef
DASH IN Food Stores
06.2023 - 08.2023
Sales Associate
DASH IN Food Stores
03.2023 - 06.2023
Cashier
Popeyes® Louisana Kitchen
08.2022 - 10.2022
Art Instructor
J Art Studios
07.2022 - 01.2023
Instructor/Coaching Staff Member
Sportrock
01.2019 - 02.2022
Bachelor of Arts - Graphic Design
Virginia Commonwealth University
Associate of Arts - Fine Arts
Northern Virginia Community College
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