Kristen Landry
Pasadena,CA
Summary
Dedicated and adaptable healthcare professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Versed in Joint Commission and nursing process. Expert in monitoring health and care to proactively meet individual patients' needs.
Overview
17
17
years of professional experience
Work History
Motel Manager
Michael Ackley
Westfield, PA
04.2017 - 06.2024
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Developed and implemented policies and procedures to ensure customer satisfaction.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Monitored the performance of all motel departments to ensure quality service.
- Mentored new employees, demonstrating best methods for servicing clients and guests.
Registered Nurse, Emergency Department
Arnot Health
Elmira, NY
06.2014 - 07.2015
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Managed patient triage, prioritizing care based on severity of condition and available resources.
- Monitored patient vital signs and symptoms, responding rapidly to changes in condition and initiating appropriate interventions.
- Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
- Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Registered Nurse, Intensive Care Unit
Robert Packer Hospital
Sayre, PA
10.2007 - 05.2014
- Performed intubations, chest tube insertions, central line placements, and arterial line placements.
- Recognized changes in patient conditions, promptly notified physicians, and implemented appropriate interventions as necessary.
- Responded quickly and effectively to code blue situations for cardiopulmonary resuscitation and advanced cardiac life support.
- Developed strong relationships with interdisciplinary teams throughout hospital departments.
- Maintained accurate documentation of patient assessments, treatments, and medications administered in electronic medical record system.
- Demonstrated effective communication skills when interacting with patients and families.
- Functioned as charge nurse and assumed patient care in absence of nurses ending or arriving for shifts.
- Trained new nursing staff and students, sharing knowledge and best practices in critical care nursing.
Education
Master of Science - Nursing
SUNY At Binghamton
Binghamton, NY05-2015
Bachelor of Science - Nursing
Indiana University of Pennsylvania
Indiana, PA05-2006
Skills
- Guest Relations Management
- Complaint Handling
- Care Coordination
- Charting and clinical documentation
- Medical Records Management
- Documentation
- Direct Patient Care
- Critical Thinking
- Analytical Skills
- Decision-Making
- Team Collaboration
- Problem-solving abilities
- Adaptability and Flexibility
- Relationship Building
- Compassionate and Caring
- Attention to Detail
- Time management abilities
- Interpersonal Communication
- Task Prioritization
- Diagnostic tools experience
- Strong Clinical Judgment
References
References available upon request.
Timeline
Motel Manager
Michael Ackley
04.2017 - 06.2024
Registered Nurse, Emergency Department
Arnot Health
06.2014 - 07.2015
Registered Nurse, Intensive Care Unit
Robert Packer Hospital
10.2007 - 05.2014
Master of Science - Nursing
SUNY At Binghamton
Bachelor of Science - Nursing
Indiana University of Pennsylvania
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