Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Experience
Generic

Kristen Lanz

Madison,AL.

Summary

To secure a challenging and responsible job in purchasing/procurement in a professional work environment that supports and adheres to company goals and budget.

Overview

17
17
years of professional experience
1
1
Certificate

Work History

Homeschool Teacher

Lanz Household Utah
Madison, AL
08.2016 - Current
  • Administer and analyze yearly testing to ensure academic goals are met; complying with state law
  • Maintain all student records, complying with state law reporting procedures
  • Establish clear objectives for all lessons, units, and projects
  • Instruct students using lectures, discussions, demonstrations and interactive methods
  • Develop and administer subject specific assessments for purposes of gaining student competency levels and establishing student learning plans
  • Develop Individual study plans for students working at different grade levels.

Job Coach

Self-employed
Monroe, MI
06.2014 - 12.2014
  • Helped employee learn to perform job tasks according to employer’s specifications
  • Developed interpersonal skills
  • Provided on job-site training
  • Taught client self-advocacy skills
  • Advised management about appropriate accommodations
  • Assisted client to discover and overcome their personal barriers and set goals
  • Monitored and evaluated progress of client
  • Shared appropriate information regarding client’s progress with Vocational Rehabilitation Counselor, General Manager, Assistant Manager, and Shift Lead.
  • Established and oversaw clear guidelines about procedures and success metrics
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history
  • Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers

Transition Vocational Rehabilitation Counselor

Utah State Office of Rehabilitation
Ogden, UT
08.2012 - 06.2014
  • Developed and maintained positive long-term relationships with multiple school districts and business owners
  • Managed over 50 client calls per day and 50+ collaborating emails daily
  • Reviewed and evaluated individual consumer case files for purposes of determining, providing, and coordinating vocational rehabilitative services
  • Consulted with clients, interdisciplinary team members, Regional Director, and applicable field staff for purposes of developing collaborative vocational rehabilitation plan and to assess consumer's vocational readiness
  • Provided career counseling and guidance to clients to establish employment objectives commensurate with their abilities, skills, and interests, and provides/arranges appropriate vocational training
  • Made appropriate referrals for: individual, group, marriage, and family counseling and psychotherapy; Doctors to diagnose and treat persons with mental, emotional, and behavioral disorders or disabilities
  • Developed employment opportunities and other employment assistance services and provided post-employment services and assistance in addressing subsequent consumer vocational concerns, such as adaptive equipment or additional training requirements
  • Accounted and abided by state laws and regulations for case service expenditures and delivery of services
  • Participated in training activities conducted for staff development and performed report and record maintenance duties such as individual rehabilitation plans, case documentation, monthly activities, travel vouchers, requisitions in according to state laws and industry standards.

Volunteer Notetaker and Student

Wayne State University
Detroit, MI
12.2011 - 08.2012
  • Peer notetaker for students with Disabilities
  • Uploaded notes daily to Professor
  • Followed school and classroom policies, regulations, dress codes and schedules
  • Participated in lecture classes and asked compelling questions to further solidify learning
  • Utilized professor office hours to clarify topics needing elaboration
  • Collaborated on group projects to complete professional deliverables

Marketing and Sales Manager

SERVPRO of Monroe
Dundee Whiteford, MI
05.2008 - 05.2010
  • Conducted meetings and taught crew members job skills
  • Developed and implemented interviews for new employees
  • Organized continuing education courses between SERVPRO corporate and insurance agencies
  • Experience building positive relationships with insurance claims adjusters and insurance agencies throughout Southeast Michigan
  • Problem solved and acted as primary communication link between SERVPRO crew, insured, adjuster, and insurance agency
  • Organized events between SERVPRO and insurance agency employees in efforts to network and maintain positive relations
  • Purchased supplies and ensured quality control on job site.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
  • Led crisis management team and provided quick turnaround solutions
  • Analyzed sales and marketing data for improved strategies

Volunteer Transportation Specialist

Self-Employed
Monroe, MI
05.2003 - 11.2008
  • Provided Transportation to person who was legally blind
  • Performed mobility and orientation to new environments
  • Maintained excellent driving record with no citations or points taken from license
  • Provided one year of transportation services.
  • Used coordination and planning skills to achieve results according to schedule
  • Developed and maintained courteous and effective working relationships
  • Demonstrated respect, friendliness and willingness to help wherever needed

Co-group Leader

Psych Systems
Monroe, MI
05.2008 - 08.2008
  • ABA Therapy
  • Communicated with clients and families in empathetic manner that made positive impact on each patient’s behavior and treatment
  • Co-taught specified objectives using principles of applied behavior analysis including discrete trial, shaping, natural environment training, social skills, and self-advocacy skills
  • Created fun, motivating experience to generate highest level of performance for each individual
  • Monitored maladaptive behaviors and notified group leader.
  • Educated potential participants on available services and processes to engage in program
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments
  • Built positive relationships with students through active listening and problem-solving skills

Education

Masters of Arts - Rehabilitation Counseling

Wayne State University
2012

Bachelor of Arts - Family Life Education

Spring Arbor University
2008

Skills

  • Self-reliant, self-driven, eager and willing to learn
  • Ability to obtain and maintain security clearance
  • Team player
  • Honest and Reliable
  • Excellent professional written and verbal communication skills
  • Conflict Resolution
  • Excellent attention to detail Negotiations
  • Positive attitude

Accomplishments

· Phi Theta Kappa Member

· 2003 and 2004 Dean’s List recipient

· GAS Scholarship Recipient 2012

· National Rehabilitation Association Government Affairs Summit participant

· Leadership Monroe Candidate

Affiliations

Phi Theta Kappa Member 2003 and 2004, Dean’s List recipient, GAS Scholarship Recipient, National Rehabilitation Association Government Affairs Summit participant, Leadership Monroe Candidate, Adrian Rotary Club Member, Monroe Chamber of Commerce Member, Safety Committee, Taskforce Committee Member for the Rehab Way, Taskforce Committee Member for Transition

Certification

CRC, MRC, FLE

Timeline

Homeschool Teacher

Lanz Household Utah
08.2016 - Current

Job Coach

Self-employed
06.2014 - 12.2014

Transition Vocational Rehabilitation Counselor

Utah State Office of Rehabilitation
08.2012 - 06.2014

Volunteer Notetaker and Student

Wayne State University
12.2011 - 08.2012

Co-group Leader

Psych Systems
05.2008 - 08.2008

Marketing and Sales Manager

SERVPRO of Monroe
05.2008 - 05.2010

Volunteer Transportation Specialist

Self-Employed
05.2003 - 11.2008

Masters of Arts - Rehabilitation Counseling

Wayne State University

Bachelor of Arts - Family Life Education

Spring Arbor University

CRC, MRC, FLE

Experience

12/2010-12/2011 Wayne State University Detroit, MI

Title: Volunteer Notetaker

Provided notes to students who had Disabilities who attended the Master’s Program for Vocational Rehabilitation Counseling.

· Peer notetaker for students with Disabilities

· Uploaded notes daily to each student

12/2006-12/2007 Title: Volunteer Transportation Specialist Monroe, MI

Provided Transportation to a person who was legally blind.

· Provided mobility and orientation to new environments

· Maintained an excellent driving record with no citations or points taken from license

06/2016-05/2018 Alpine Church

Title: Lead Women’s Bible study Leader

· Provided spiritual leadership to Women at Alpine Church

· Taught and lead weekly women’s Bible studies

· Selected, studied, planned, and prayed over appropriate bible studies

· Used numerous teaching modalities to ensure understanding

· Provided counseling and emotional support for women and family members

· Organized and prepared lessons according to needs of the participants

· Responsible for spiritual growth of young, broken Women.

· Constantly encouraged all members

· Established rapport and support system for all members

· Organized the refreshments at each Bible study, delegating responsibilities to team members as needs

· Coordinated encouragement efforts such as sending cards, making phone calls, and distributing blessing bags

06/2016-05/2018 Alpine Church

Title: Women’s Co-group Leader

· Maintained a positive attitude

· Organized meals for women in the church

· Established a comfortable, safe environment to foster learning

· Provided guidance to mentors/mentees as needed

· Developed a multi-faceted women’s ministry including bible study, events, and volunteer service projects

· Worked as a team to oversee women’s ministry programs and pastoral care

· Encouraged and welcomed 40+ women from various ages and backgrounds

· Planned and coordinated weekly Bible studies

· Served on the Leadership Team and attended all meetings

· Oversaw or delegated the sets up and refilling of refreshments area and food tables as need

06/2014-05/2016 Alpine Church

Title: Daycare Volunteer

· Established a safe play environment for children

· Organized and engaged in recreational activities such as games and puzzles

· Encouraged children to be understanding of and patient with others

· Engaged with children on an individual basis in a pleasant manner

· Cleaning

· Followed all safety protocols

· Provided care during one church service on Sunday for ages birth-3 years old

· Ensuring that parents properly sing-in and drop off their children according to church rules and regulations.

08/2018-Current Recreational Sports Madison, Alabama

Title: Assistant Softball Coach

· Adjust coaching techniques, based on the strengths and weakness of athletes

· Monitory athletes use of equipment to ensure safe and proper use

· Worked with girls ages 3-8

· Explain and enforce safety rules and regulations

03/2017-06/2017 Recreational Sports Salt Lake City, Utah

Title: Head Softball coach

· Monitor the academic eligibility of student athletes

· Provide training, direction, encouragement, motivation, and advice to prepare athletes for games

· Plan, organized, and conduct practice sessions

· Explain and enforce safety rules and regulations

·

0303/2017-06/2017 Recreational Sports Salt Lake City, Utah

Title: Head Recreational Softball coach

· Adjust coaching techniques, based on the strengths and weakness of athletes

· Monitory athletes use of equipment to ensure safe and proper use

· Worked with girls ages 3-8

· Explain and enforce safety rules and regulations

04/2014-07/2014 Lady Streaks Ida, MI

Title: Assistant Travel Softball coach

· Organized, planned, and implemented practice scheduled in conjunction with the head

· Conducted and created softball camps for 8 u

· Recruiting coordinator including contacts, visits and developing relationships

· Organized, planned and implemented practice schedules in conjunction with the Head Coach

·

05/2003-07/2005 Lady Streaks

Title: Head Softball Coach Ida, MI

· Worked with girls ages 14-16 and under on improving athletic abilities on and off the field

· Maintains current knowledge of USSSA rules, regulations and league by-laws

· Scheduled tournaments and practices

· Increased player strength, agility, and game skills through successful practices

· Challenged athletes through fundamental softball drills that focus on physical and mental abilities

· Introduced games and drills which helped student-athletes to better develop their skill levels.

· Established clear benchmarks for performance and monitored individual and team profress

· Helped players develop skills such as discipline and observations to further enhance team success

· Coached players on successful batting, pitching, and fielding technqiues

· Provided effective physical training and conditioning to meet player position requirements and team needs

Kristen Lanz