KRISTEN L. DAVIS
Greensboro
Summary
Caring Behavioral Therapist with 20 years of experience helping clients with social and emotional issues develop techniques to deal with daily challenges. Expert at teaching others to tackle problems constructively through behavior modification. Flexible clinician comfortable administering individual or group therapy sessions.
Overview
27
27
years of professional experience
Work History
Therapist
Talkspace
04.2023 - Current
- Provides individual therapy via telehealth platform.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
Clinical Social Worker
Elevance Health
04.2020 - Current
- Provides Social Work support to members on Commercial, Medicare, and Medicaid plans.
- Serves as lead /subject matter expert on a team dedicated to transgender members.
- Assesses members for social determinants of health and coordinates use of community resources.
- Shows persistence, resilience, and tries new approaches when necessary to overcome challenges to obtaining or identifying services or resources for members.
- Demonstrates ability to manage multiple tasks and large caseloads while remaining adaptable to department and plan needs.
- Creates a monthly educational newsletter which is used across many lines of business.
Clinical Social Worker
Optum Health
04.2012 - 04.2020
- Identified gaps in health or psycho-social needs for plan members.
- Coordinated referrals and service provision to members to close social and health gaps.
- Assisted with special projects to support nursing teams
- Trained new social work staff.
- Optum Superhero 2018 Winner - Company-wide award for performance.
Clinical Social Worker
Aetna Healthcare
11.2009 - 04.2012
- Assessed members for social, emotional, and economic needs on a dedicated commercial plan.
- Co-Managed transgender members with nurses on a dedicated program.
- Researched and referred members to national and local resources as appropriate.
- Assisted in distribution of cases and managing call volume as needed.
Medical Social Worker
Wake Forest Baptist Health
09.2006 - 11.2009
- Acted as liaison between patient, family, and hospital staff.
- Assessed patient needs and facilitated patient discharge to post-acute care settings.
- Provided community referrals to prevent hospital readmission.
- Coordinated services for psychiatric patients on weekends and evenings.
School Counselor / Social Worker
High Road Schools Inc.
06.2000 - 08.2006
- Specialized school for middle and high school students with behavioral and learning needs.
- Enhanced student emotional well-being by providing individual and group counseling sessions.
- Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
Individual and Family Therapist
First Step Inc
09.2002 - 05.2006
- Provided Individual and family therapy in the evenings and weekends
Hall Director
Department of Housing and Residence Life, Widener University
06.1998 - 06.2000
- Direct supervision and support of 5 residence halls and 9 undergraduate resident advisors
- Programmed campus wide workshops and activities to promote student success personally and academically
Education
Master of Social Work -
Widener University
Chester, PABachelors of Arts -
University of Delaware
Newark, DESkills
- Treatment Planning
- Trauma-informed care
- Bereavement counseling
- Mediation and crisis intervention
- Strength-based approach
Timeline
Therapist
Talkspace
04.2023 - Current
Clinical Social Worker
Elevance Health
04.2020 - Current
Clinical Social Worker
Optum Health
04.2012 - 04.2020
Clinical Social Worker
Aetna Healthcare
11.2009 - 04.2012
Medical Social Worker
Wake Forest Baptist Health
09.2006 - 11.2009
Individual and Family Therapist
First Step Inc
09.2002 - 05.2006
School Counselor / Social Worker
High Road Schools Inc.
06.2000 - 08.2006
Hall Director
Department of Housing and Residence Life, Widener University
06.1998 - 06.2000
Bachelors of Arts -
University of Delaware
Master of Social Work -
Widener University
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