Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Lee

Newburgh,NY

Summary

Accomplished supervisor and manager with a robust track record of leading teams, enhancing operational efficiency, and ensuring compliance with organizational policies. Demonstrates exceptional ability in training staff, managing logistics, and maintaining high standards of service. Adept at problem-solving and fostering a collaborative work environment, driving overall team performance and productivity.

Overview

11
11
years of professional experience

Work History

Field Operations Supervisor

Rapid Reliable Testing
Newburgh, NY
01.2024 - Current
  • Lead and manage a team of over 20 personnel, ensuring strict adherence to company policies and procedures.
  • Supervise daily operations, including site stocking and cleaning, to maintain and exceed required standards.
  • Efficiently handle employee scheduling and guest accommodations, optimizing resource allocation.
  • Support logistics management and administrative tasks, streamlining processes for operational efficiency.
  • Provide continuous guidance and support to team members, enhancing overall performance and morale.
  • Investigated incidents or accidents that occurred during field operations processes.

Security Supervisor

Sunstate Security
Newburgh, New York
03.2023 - 12.2023
  • Supervised daily operations, ensuring quality service delivery and compliance with company standards.
  • Managed site stocking and cleaning, maintaining high standards of workplace hygiene.
  • Scheduled employees and managed guest accommodations, ensuring efficient operations.
  • Assisted with logistics management and administrative duties, contributing to operational success.
  • Enforced company policies and provided on-the-job training to new staff members.
  • Reviewed incident reports submitted by subordinates for accuracy and completeness.

Direct Support Professional

Office for People with Developmental Disabilities
Thiells, New York
02.2017 - 10.2019
  • Delivered compassionate care and support to individuals with developmental disabilities.
  • Coordinated transportation for residents to medical appointments and programs.
  • Managed daily tasks including laundry, meals, housekeeping, and medication administration.
  • Completed annual refresher courses in fire safety and medication administration.
  • Developed strong relationships with residents, contributing to a positive and supportive living environment.
  • Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.

Preschool Assistant Teacher

The North Ward Center
Newark, New Jersey
04.2014 - 05.2015
  • Assisted the head teacher in delivering educational programs for 4-year-old students.
  • Helped students stay focused on lessons and supervised group activities.
  • Supported children with meals and personal care needs.
  • Monitored and recorded student progress, providing detailed reports to the head teacher.
  • Fostered a nurturing and engaging classroom environment, promoting students' academic and social development.
  • Collaborated with teachers and administrators to develop individual educational plans for each child based on their strengths and needs.

Team Lead

Ent & Allergy Associates
White Plains, New York
04.2013 - 04.2014
  • Led a team of agents, providing daily support and guidance.
  • Trained new agents in handling incoming calls and emails.
  • Assisted agents with appointment scheduling and messaging doctors.
  • Reported issues and inquiries to managers, ensuring swift resolution.
  • Enhanced team performance through effective training and support.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.

Education

Medical Assisting -

Hohokus School of Trade And Technical Sciences
Paterson, NJ
08-2010

Some College (No Degree) -

Bergen Community College
Paramus, NJ

Skills

  • Leadership & Supervision: Proven ability to lead and manage teams, providing guidance and maintaining high standards of performance
  • Project Leadership
  • Operational Management: Expertise in overseeing daily operations, ensuring compliance with policies, and optimizing processes
  • Employee Training: Skilled in training new employees and enhancing team capabilities
  • Logistics Management: Proficient in managing schedules, logistics, and administrative tasks
  • Problem-Solving: Strong analytical and problem-solving abilities, capable of addressing issues promptly and effectively
  • Communication: Excellent communication skills, both verbal and written, with the ability to liaise with team members, managers, and clients

Timeline

Field Operations Supervisor

Rapid Reliable Testing
01.2024 - Current

Security Supervisor

Sunstate Security
03.2023 - 12.2023

Direct Support Professional

Office for People with Developmental Disabilities
02.2017 - 10.2019

Preschool Assistant Teacher

The North Ward Center
04.2014 - 05.2015

Team Lead

Ent & Allergy Associates
04.2013 - 04.2014

Medical Assisting -

Hohokus School of Trade And Technical Sciences

Some College (No Degree) -

Bergen Community College

Similar Profiles

CREATE PROFILE
Kristen Lee