Kristen Lloyd
Wharton,NJ
Summary
Dynamic bartender and server with extensive experience at several food and beverage establishments, excelling in customer service and mixology techniques. Proven ability to build rapport with clientele, ensuring repeat business while managing inventory effectively. Skilled in critical thinking and time management, consistently delivering exceptional dining experiences.
Overview
19
19
years of professional experience
Work History
Bartender and Restaurant Server
Industry Kitchen and Bar
Sparta, NJ
09.2023 - Current
Bartender and Restaurant Server
Windlass Restaurant
Lake Hopatcong, NJ
04.2022 - 09.2024
Independent Distributor
Pepperidge Farm, Inc.
Wharton, NJ
01.2012 - 08.2019
- Cultivated an active client base of 23 facilities
- Delivered product daily and collected cash payments from COD customers
- Responsible for ordering and purchasing products across multiple locations
- Managed warehouse inventory for all product lines to insure adequate quantities of fresh stock
- Scheduled, set up, and took down promotional events for each client
- Established long-range sales objectives and specified the strategies and actions to achieve them
- Handled complaints, settled disputes, and resolved grievances and conflicts, or otherwise negotiated with others
- Maintained records, such as vehicle logs, records of cargo, and billing statements
- Analyzed information and evaluated results to choose the best solution and solve problems
Bartender and Restaurant Server
The Godfather Of East Hanover
East Hanover, NJ
05.2010 - 12.2016
- Took guests food and drink orders to a 100% accuracy and delivered in a timely manner.
- Engaged in small talk with clientele in order to build rapport and ensure that they became repeat customers.
- Maintained a professional tone at all times, including during peak rush hour.
- Processed cash and credit card payments following proper procedures and the delivery of correct change.
- Supervise the work of bar staff, and other bartenders.
- Encouraged and built mutual trust, respect, and cooperation among team members.
- Communicated with people outside the organization, representing the organization to customers, and the general public.
- Attended regular training sessions to stay updated on new products or trends.
Hairstylist
Dieci Lifestyle Spa
Livingston, NJ
09.2006 - 01.2012
- Serviced high profile clients for all their cosmetic needs
- Assess customer needs and gave advice on hair style and color options
- Consistently increase revenue month to month
- Offered clients a catalog showcasing hair style options
- Encouraged constructive and cooperative working relationships with others
- Promoted, convinced, and sold hair care products and cosmetics
- Keeping up-to-date on style techniques and apply new knowledge
- Developed specific goals and plans to prioritize, organize, and accomplish work initiatives
- Established strong relationships with client base to generate long term business
Education
Cosmetology Certificate -
Artistic Academy of Hair Design
Morris Plains, NJ01.2005
The American Bartending School
Wayne, NJ11-2001
Skills
- Customer Service
- Critical Thinking
- Time Management
- Social Perceptiveness
- Schedule Planning
- Instructing
- POS Software
- Mixology techniques
- Drink presentation
- Inventory management
Hobbies and Interests
- Cooking
- Music
- Traveling
- Baseball
- Family
References
Available Upon Request
Timeline
Bartender and Restaurant Server
Industry Kitchen and Bar
09.2023 - Current
Bartender and Restaurant Server
Windlass Restaurant
04.2022 - 09.2024
Independent Distributor
Pepperidge Farm, Inc.
01.2012 - 08.2019
Bartender and Restaurant Server
The Godfather Of East Hanover
05.2010 - 12.2016
Hairstylist
Dieci Lifestyle Spa
09.2006 - 01.2012
Cosmetology Certificate -
Artistic Academy of Hair Design
The American Bartending School
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