Kristen Lourinia
New Market,MD
Summary
Highly accomplished executive with a strong background in business development and human capital management. Seeking a position to drive firm market share and profitability. Proven track record of exceeding sales goals in direct, consultative, and complex sales, both in B2B and B2C environments. Skilled in guiding national, regional, and local institutions to maximize market share while ensuring regulatory compliance. Experienced in leading teams ranging from 5 to 100 employees through competitive challenges while maintaining a focus on core business growth and exceptional customer service. Adept at managing projects, effectively communicating with clients, and streamlining processes. Excited to leverage transferable skills to contribute to a new team and drive success.
Overview
1
1
Certification
Work History
Project Coordinator
Huntzberry Brothers
- Manage and coordinate tasks, schedules, project progress, and allocation of resources
- Make necessary adjustments to meet deadlines when necessary
- Provide and track estimated cost for all projects in order to define budgets and timeframes
- Oversee schedules and help coordinate delivery of goods and equipment
- Review and maintain daily reports
- Implement cost-effective and efficient management
Loan Officer
FitzGerald Financial
- Relational selling to build growth with realtors and brokerage firms
- Successfully added relationships with 14 high producing referral partners
- Maintain pipeline of 3-5 loans monthly; average of over $1M monthly sales, $16M annually
- Provide exemplary service to clients – provide counseling on financial status, appropriate loan amounts and products to ensure a successful purchase or refinance transaction
- Drove sales of construction, purchase and refinance products including conventional, government backed and jumbo products
- Engage and manage internal and external business partners to ensure prompt processing, exception clearing, underwriting and closing
- Consultative selling with relators and brokerage to generate leads, new clients and referrals
- Track and maintain loan pipeline from application to close
Loan Officer
Corridor Mortgage
- Managed a team of 5 high producing loan officers; average of 10 loans per month or $5m in sales
- Oversaw and assisted with the marketing strategies of individual loan officers in line with the company’s agenda
- Drove growth with purchase, new construction, renovation, government backed loans - FHA, VA, USDA and MMP loans
- Provide insight on appropriate loan products to applicants status, needs and goals to team
- Consultative sales including advising borrowers on their current financial status, loan product and payment options
- Client relationship building for personal portfolio
- Perfected loan applications to reduce cycle time to 30 days or less
Loan Officer
NVR Mortgage
- High volume, lead driven sales position with a top producing Home builder in the country
- Converted 20+ leads per month into sales contracts or applications
- Consistently managed pipeline of 100 or more loans while achieving over a 95% capture rate
- Completed 100% of all loan applications done in a face to face manner within seven days from contract
- Customer relations across sales team, management, origination team, realtor, and customers
Client Consultant III
Wells Fargo
- Lead and managed relationships with Nomura Credit & Capital, Merrill Lynch, GMAC / RFC, UBS, Wells Fargo Financial, Ameriquest, Greenwich, and Bank of America
- Facilitated and communicated performance management internally and externally with assigned portfolios
- Coordinated onboarding of new and existing clients and portfolios within servicing division
- Drove solutions and initiatives to increase portfolio performance for assigned clients
- Comprehension of pooling and servicing agreements, subservicing contracts, regulatory requirements and investor guidelines
- Disseminated client requirements to management and staff to effectuate portfolio servicing to meet requested investor and client standards
Supervisor
Wells Fargo
- Supervised in several different areas within Wells Fargo (i.e
- Customer Service, Cross-Sell, and Rush on Demand)
- Human capital management including training, and performance management)
- Managed teams from 15 to over 100 employees
- Implementation, monitoring, and performance measurement of new mortgage related products and programs
- Managed development and implementation of mortgage products for cross selling and Rush on Demand within the customer service and consumer contact division
Education
BACHELOR OF ARTS -
WEST VIRGINIA UNIVERSITY
Skills
- Problem-solving
- Project coordination
- Time management
- Detail-oriented
- Team coordination
- Attention to detail
- Project scheduling
- Schedule management
- Strategic planning
- Personnel management
- Sales and marketing
- Customer management
Certification
- Licensed Mortgage Loan Officer, Maryland, NMLS 1030391
- Personal Trainer, CrossFit, NSPA Certified
Timeline
Project Coordinator
Huntzberry Brothers
Loan Officer
FitzGerald Financial
Loan Officer
Corridor Mortgage
Loan Officer
NVR Mortgage
Client Consultant III
Wells Fargo
Supervisor
Wells Fargo
BACHELOR OF ARTS -
WEST VIRGINIA UNIVERSITY