Kristen L. Utera
Plymouth,Ma
Summary
Dedicated and well-qualified RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive, and proficient in routine care, palliative care & hospice care. Brings multi-year record in field.
Overview
16
16
years of professional experience
Work History
RN Evening Nurse Supervisor
Benchmark Senior Living
Plymouth, Ma
05.2019 - Current
- Performed physical examinations and assessments of patients' medical histories.
- Collaborated with physicians in developing patient-specific treatment plans.
- Provided emotional support to families facing difficult decisions about a loved one's care.
- Identified potential safety hazards in the environment or among patients' behaviors.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
RN Case Manager
Bayada Home Health Care
Plymouth, Ma
01.2016 - 05.2019
- Making home visits to clients in Assisted Living Communities
- Performing assigned duties including medication administration,wound care, treatments and procedures
- Monitoring clients condition and reporting changes to clinical or client service manager
- Following up with, executing and properly documenting doctors orders
- Performing client assessments as necessary
- Case management and coordination
- Providing continuous education and support to patients, families and caregivers managing chronic illness and dementia
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Clinical Account Executive
Beacon Hospice
Plymouth, Ma
01.2012 - 12.2015
- Manage and grow account census within Skilled Nursing Facilities, Assisted Living Communities, Independent Living Communities and Physician practices via consistent communication and follow up, identifying individual community needs and creating solutions
- Market services provided and eligibility criteria via one to one patient & family care meetings, support groups, volunteer opportunities, community education, event planning, advertising and conducting bimonthly interdisciplinary team meetings
- Support families, caregivers and team members via excellent communication and follow up
- Develop productive relationships with colleagues, customers and staff
RN Case Manager
Beacon Hospice
Plymouth, Ma
01.2009 - 01.2012
- Provide, coordinate, and direct the provision of hospice care according to physicians orders based on agency policies and procedures, through the competent application of the nursing process
- Assess patient status and identify requirements relative to age/disease specific needs
- Support and teach primary caregivers
- Communicate with physicians, family members, facility staff and hospice team on plans of care
- Advocate for individual patient care needs & act as coordinator of care
Education
Associate of Science - Nursing RN
Quincy College
Quincy, MA01-2008
Bachelor of Science - Exercise Physiology
University of Massachusetts
Boston, MA12-1995
Skills
- Clinical judgment
- Geriatric care
- Hospice philosophy
- Family education
- Palliative and pain management
Timeline
RN Evening Nurse Supervisor
Benchmark Senior Living
05.2019 - Current
RN Case Manager
Bayada Home Health Care
01.2016 - 05.2019
Clinical Account Executive
Beacon Hospice
01.2012 - 12.2015
RN Case Manager
Beacon Hospice
01.2009 - 01.2012
Associate of Science - Nursing RN
Quincy College
Bachelor of Science - Exercise Physiology
University of Massachusetts