Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Timeline
Generic

Kristen MacLay

Mesa,AZ

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible. Outstanding multitasker with an eager sense to help create and build a better environment. Organized and dependable. Willingness to take on added responsibilities to meet team goals. Passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Foster Care Provider

Child Crisis
01.2020 - 01.2024
  • Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
  • Participated in ongoing training opportunities to stay current on best practices in foster care provision.

Preschool Teacher

Kristen’s Kreative Kidz
01.2014 - 01.2019
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.

Occupational Therapy Assistant

Mesa Public Schools
08.2012 - 05.2014
  • Helped improve fine motor, visual perception and sensory processing skills.
  • Collaborated with occupational therapists to develop comprehensive treatment plans for patients.
  • Maintained accurate documentation of patient progress, ensuring efficient communication among healthcare team members.

Day Care Provider

In-Home
08.2001 - 05.2012
  • Provided care for families in need off and on throughout the years while my kids were growing up so I could be a stay-at-home mom
  • Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
  • Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.

Receptionist and Back Office

Dermatologist
01.1999 - 01.2001
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Assisted the doctor in the patient rooms as needed

Education

Associates of General Studies - Tourism & Hospitality

BYU-Idaho
Online
12.2023

License - Cosmetology

AZ State Cosmetology
Mesa, AZ
05.1998

Skills

  • Exceptional Customer Service
  • Leadership
  • Teamwork/Collaboration
  • Problem-Solving
  • Multitasking

Accomplishments

Currently called as president - presides over 34 girls (ages 11-18) and 8 leaders in my church


Plans weekly activities, organizes meetings and prepares weekly lessons with the youth and leaders


Maintains positive relationship with the youth and their parents


Resolves any issues that may arise


Regularly counsels with the leader of our church regarding the welfare of the youth

Awards

  • Cosmetology License
  • Athletics: Diving (High School)
  • High GPA in College
  • Cub Scout Leader Award


Certification

Hospitality and Tourism Certificate


Child Development

Timeline

Foster Care Provider

Child Crisis
01.2020 - 01.2024

Preschool Teacher

Kristen’s Kreative Kidz
01.2014 - 01.2019

Occupational Therapy Assistant

Mesa Public Schools
08.2012 - 05.2014

Day Care Provider

In-Home
08.2001 - 05.2012

Receptionist and Back Office

Dermatologist
01.1999 - 01.2001

Associates of General Studies - Tourism & Hospitality

BYU-Idaho

License - Cosmetology

AZ State Cosmetology

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Kristen MacLay