Kristen Mainard
Atlanta,GA
Summary
Experienced chef with 6 years of exceptional culinary expertise in techniques, temperatures, and flavors. Proficient in maintaining restaurant utensils and equipment. Organized and reliable professional adept at juggling multiple tasks with a positive outlook. Detail-oriented team player with excellent organizational abilities. Eager to shoulder additional duties to achieve team objectives and manage numerous projects simultaneously with precision. Seeking a great company/restaurant to help grow as part of a vital contributor to the team.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pastry Chef, Pantry Garde Manger
WESTIN HOTEL by Marriott
04.2024 - Current
- Created and executed innovative menus, incorporating seasonal ingredients and culinary trends
- Ensured consistent quality of food preparation by implementing standardized recipes and cooking techniques
- Implemented strict sanitation standards to ensure compliance with health regulations
- Developed and maintained positive relationships with customers, addressing their dietary preferences and special requests
- Trained kitchen staff on proper food handling procedures to maintain safety standards at all times
Pet Sitter
Sittercity
11.2022 - Current
- Friendly animal care is commended for providing quality animal care, keeping animals clean and free of health issues
- Provided house-sitting duties: collected mail, newspaper and packages; watered plants
- Provided fun exercise to keep pets entertained and fit
- Experienced with different breeds of small and large dogs, and cats
Prep/Line Cook/Baker
Culinary Staffing of America
03.2023 - 01.2024
- Set up workstations during opening and closing to maximize productivity
- Trained new kitchen staff members
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator
- Prepared food items in compliance with recipes and portioning control guidelines
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Line Cook and Prep Cook
Outback Steakhouse
02.2021 - 10.2022
- Set up workstations during opening and closing to maximize productivity
- Trained new kitchen staff members
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator
- Prepared food items in compliance with recipes and portioning control guidelines
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Hostess/To-Go Specialist
Red Robin
08.2019 - 02.2021
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest
- Organized, stocked, and cleaned the establishment's front lobby during shifts to maintain a welcoming appearance.
Receptionist/Medical Records Clerk
Change Healthcare
11.2018 - 08.2019
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
- Uploaded physician progress notes, history, and physicals into electronic medical records
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Reviewed charts and flagged incomplete or inaccurate information
- Developed and maintained an organized filing system for medical records to adhere to HIPAA regulations
- Supported medical staff by providing organized and accurate medical records
Baker
la Madeleine Country French Cafe
02.2018 - 11.2018
- Prepared dough for variety of pastries, cakes and breads
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Complied with health and safety codes to protect staff and customers
- Resolved customer concerns with positive approach and constructive strategies.
Professional Nanny
Your Happy Nest Nanny & Babysitting Agency
05.2016 - 01.2017
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
- Supported children in play activities, meals, and snacks, hygiene and socialization
- Monitored schedules to maintain sleeping, eating, and school schedules for children
- Assisted with light housekeeping duties as well as running errands
- Administered basic first-aid and medication in emergency situations.
Receptionist/Customer Service Representative
M.H.I
05.2016 - 10.2016
- Welcomed customers with friendly greetings, answered general questions
- Scheduled, coordinated, and confirmed appointments for estimates
- Assisted management by performing errands
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Completed all tasks in compliance with company policies and procedures.
Customer Service Representative and IT Specialist
Geek Squad
08.2015 - 04.2016
- Created help desk tickets, troubleshoot and resolved desktop issues
- Wrote and reviewed tickets to request maintenance to various types of equipment
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues
- Used ticketing systems to manage and process support actions and requests
- Loaded Microsoft and Apple software, granted permissions, and configured hardware for new employees as part of onboarding process.
Baker
Einstein Bagel Company
01.2014 - 07.2015
- Created appealing bagels and pastries to showcase products in bakery
- Operated and maintained bakery equipment, including ovens and mixers
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Complied with health and safety codes to protect staff and customers
- Resolved customer concerns with positive approach and constructive strategies.
Front Desk Receptionist/Night Auditor
Hilton Atlanta Northeast
04.2009 - 02.2011
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Answered multi-line phone system and transferred callers to appropriate department or staff member
- Updated customer accounts with add-on room charges, minibar use, and room service bills
- Performed nightly updates to room charges and rates
- Balanced hotel accounts and resolved discrepancies
- Ran daily, weekly, and monthly reports to close day and meet objectives
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues
- Introduced customers to resort amenities with pleasant and helpful demeanor
Education
High School Diploma -
North Fort Myers High School
North Fort Myers, FL05.2001
Skills
- Menu development and recipe creation
- Culinary knife techniques
- Accurate portion control
- Food Rotation
- ServSafe Certified
- Reliable and accountable
- Time Management, Multi-tasking
- Organization and Cleanliness
- Problem-Solving, Team Work
- Attention to Detail
- Training staff
Certification
- First Aid Certification
- Food Handler Certification
- Driver's License
- ServSafe
- April 2023 to April 2026
Links
https://bold.pro/my/kristen-mainard-230821173632/229
Timeline
Pastry Chef, Pantry Garde Manger
WESTIN HOTEL by Marriott
04.2024 - Current
Prep/Line Cook/Baker
Culinary Staffing of America
03.2023 - 01.2024
Pet Sitter
Sittercity
11.2022 - Current
Line Cook and Prep Cook
Outback Steakhouse
02.2021 - 10.2022
Hostess/To-Go Specialist
Red Robin
08.2019 - 02.2021
Receptionist/Medical Records Clerk
Change Healthcare
11.2018 - 08.2019
Baker
la Madeleine Country French Cafe
02.2018 - 11.2018
Professional Nanny
Your Happy Nest Nanny & Babysitting Agency
05.2016 - 01.2017
Receptionist/Customer Service Representative
M.H.I
05.2016 - 10.2016
Customer Service Representative and IT Specialist
Geek Squad
08.2015 - 04.2016
Baker
Einstein Bagel Company
01.2014 - 07.2015
Front Desk Receptionist/Night Auditor
Hilton Atlanta Northeast
04.2009 - 02.2011
High School Diploma -
North Fort Myers High School
Similar Profiles
Victorio GarciaVictorio Garcia
Manager On Duty at WESTIN HOTEL by MarriottManager On Duty at WESTIN HOTEL by Marriott
Quodoesha AllgoodQuodoesha Allgood
Accounting Receivable Clerk at Westin Hotel by MarriottAccounting Receivable Clerk at Westin Hotel by Marriott
Ketsia AltenorKetsia Altenor
Bartender at WESTIN HOTEL by MarriottBartender at WESTIN HOTEL by Marriott
Matthew RyanMatthew Ryan
Regional Sales Manager- East at Assa Abloy Americas Residential / Spectrum BrandsRegional Sales Manager- East at Assa Abloy Americas Residential / Spectrum Brands
Anderson AmaroAnderson Amaro
Air Duct Cleaning Technician at Self-employed / ContractorAir Duct Cleaning Technician at Self-employed / Contractor