KRISTEN MANEY
Kingston,MA
Summary
Versatile Technical ERP Manager known for analyzing customer/internal business requirements and aligning them with suitable ERP systems and integrations. Adept at balancing budgets and timelines with business processes to ensure fully configured systems with well trained users. Acknowledged track record of transforming struggling implementation projects into successful Go-Lives.
Overview
10
10
years of professional experience
Work History
Principal Consultant Manager
Raftelis Financial Consultants
03.2023 - Current
- Direct system selection and implementation process, acting as the prime correspondence between customer and ERP/FIS vendor to ensure on time and on budget delivery of product and services.
- Collaborate with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Serve as technical liaison by designing "To Be" process flows and supporting customer in implementing them into the system.
- Growing ERP/FIS business sector through proven track record of on time and on budget Go-Lives while managing various simultaneous ERP, FIS, HRIS and mobile implementations/re-implementation projects.
ERP Solutions Manager
ECI Solutions (formerly Deacom)
12.2021 - 03.2023
- Managed and mentored team of 10 ERP presales, post sales and implementation Solution Architects across the US and Europe while training and developing consultants to advance into future solution roles
- Audited internal project teams and business practices to identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiencies
- Maintained deep technical knowledge in ERP, WMS, CRM, eCommerce and Mobile parameters in order to facilitate authoritative communications with customers and internal stakeholders across over a hundred projects.
- Collaborated with product engineering teams to implement requested features and address weaknesses in the ERP system and integrations.
ERP Solutions Architect
ECI Solutions (formerly Deacom)
06.2020 - 12.2021
- Designed process improvement plans of existing customers by assessing their current usage of the system and recommending an action list of trainings and upgrades to alleviate their pain points.
- Contributed heavily to product development lifecycle of both back-end and customer-facing solutions based on an evaluation of customer industry requirements.
- Regularly advised C-level customer executives on best practices within the software and their industry to ensure they are making the best business decisions and are compliant while configuring the software.
Senior ERP Implementation and Upgrade Consultant
ECI Solutions (formerly Deacom)
08.2018 - 06.2020
- Troubleshot client and internal issues using advanced system knowledge of accounting, purchasing, sales, CRM, eCommerce, WMS, inventory management and distribution, logistics, production, formulation, quality control and system administration
- Evaluated customer’s business processes through onsite and remote training sessions in order to configure their system using advanced SQL database knowledge, manufacturing/distribution experience and system expertise.
ERP Consultant
ECI Solutions (formerly Deacom)
03.2017 - 08.2018
- Centralized communication between client and internal teams through regularly scheduled tag up meetings while simultaneously juggling multiple client accounts across Food/Beverage, Pharmaceutical, Nutraceutical, Chemical, Construction and Distribution Industries.
- Implemented new ERP systems based on accounting requirements and user needs, while assisting with system builds, testing and deliverables.
Senior Software Consultant
FIS
04.2016 - 03.2017
- Lead consultant on state contract that managed two waves of 20 simultaneous HRIS, payroll and ERP software implementations ensuring on-time/on-budget Go-Lives within 6 months of initial start and a 95% success rate
- Proactively conducted status checks with clients to evaluate progress on data conversions and system configurations, guaranteeing key milestones on implementation project plans were completed.
Project Manager (Contract)
SalonUltimate
01.2016 - 04.2016
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Logistics Supervisor & SAP Imlementation SME
Converse (Nike Inc.)
05.2015 - 01.2016
- Onboarded and supervised three employees in daily workings of Logistics while simultaneously acting as department SAP Implementation Specialist.
- Spearheaded SAP training initiatives with supply chain teams to ensure full comprehension of software across departments while continuously monitoring and resolving EDI errors and middleware failures between SAP and Manhattan WMS.
Logistics Analyst and SAP Implementation SME
Converse (Nike Inc.)
09.2013 - 05.2015
- Fostered transition to SAP through enhancing collaboration between consultants and logistics providers, defect testing, validating data, training colleagues on new business software and working in EDI error resolution.
Education
Bachelor of Science - Operations And Technology Management, Finance And International Management
Boston University
Boston, MA05.2013
Skills
- Agile Project Management
- Team Management
- Technical Business Process Optimization
- ERP Implementations (Deacom, SAP S/4 HANA, SAP Business One, Tyler EERP)
- Creative Solutions
- WMS Implementations (Deacom, Manhattan)
- CRM, POS, Mobile and eCommerce Implementations
- System Integration Design (SalesForce, Shopify, Avalara, ADP, WorkDay, TecnoFerrari, MasterControl, MES systems, etc)
- SQL
- Accounting
- Manufacturing Software
Timeline
Principal Consultant Manager
Raftelis Financial Consultants
03.2023 - Current
ERP Solutions Manager
ECI Solutions (formerly Deacom)
12.2021 - 03.2023
ERP Solutions Architect
ECI Solutions (formerly Deacom)
06.2020 - 12.2021
Senior ERP Implementation and Upgrade Consultant
ECI Solutions (formerly Deacom)
08.2018 - 06.2020
ERP Consultant
ECI Solutions (formerly Deacom)
03.2017 - 08.2018
Senior Software Consultant
FIS
04.2016 - 03.2017
Project Manager (Contract)
SalonUltimate
01.2016 - 04.2016
Logistics Supervisor & SAP Imlementation SME
Converse (Nike Inc.)
05.2015 - 01.2016
Logistics Analyst and SAP Implementation SME
Converse (Nike Inc.)
09.2013 - 05.2015
Bachelor of Science - Operations And Technology Management, Finance And International Management
Boston University
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