Kristen Marcone
Coatesville,PA
Summary
Ambitious and compassionate Health Coach with many goals towards improving individual and community health though education and public awareness. Highly professional and extremely self motivated combining more than 5 years of work experience with leadership, positive clinical outcomes, and excellent communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Educator
AreUFit Health Services
West Chester, PA
07.2016 - 01.2019
- Worked with individual BOD POD clients and assisted with health goals related to diet, BMR, and exercise
- Experience with 1:1 mini sessions with clients for prevention and management of chronic disease, cardiovascular diseases, obesity
- Personalized weight loss programs, health plans, and nutritional wellness
- Conducted Biometric screenings for corporate wellness including cholesterol, blood pressure, BMI, dermascan, etc.
- Led training classes for new staff and interns on quality control procedures.
- Assisted with the development of improved seminars and training materials for corporate wellness
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Educated clientele on biometric screening results.
- Demonstrated ability to lead and motivate outstanding healthcare teams.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
Eagles Eye Mobile Technician
AREUFIT Health Services Inc.
West Chester, PA
07.2016 - 01.2019
- Worked on a team of eye care professionals to provide vision care to youth ages 4-18.
- Understood and applied fundamental concepts in optometric care.
- Completed vision screenings using handheld medical instruments.
- Aided in diagnosis of amblyopia, myopia, glaucoma, etc.
- Responsible for transportation of mobile clinic from one school to the next.
- Worked directly with Philadelphia School District Nurses to achieve optimum efficiency of youth on the Eagles Eye Mobile.
- Developed new clinic processes for employees which resulted in higher number of children seen.
- Provided education for youth on use of glasses, maintenance, and how to properly apply them.
Rehab Office Coordinator
Select Rehabilitation
Oxford, PA
05.2015 - 05.2017
- Weekly meetings with insurance companies to discuss caseload.
- Obtained PCP signatures per evaluation of each patient.
- Conduct weekly Medicare and staff meetings.
- Patient transfer when necessary.
- Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance and billing.
- Coordinated special projects and managed schedules for a 22 therapist staff load
- Received, screened and routed incoming calls.
Client Service Specialist
Hope Veterinary Specialists
Malvern, PA
01.2020 - Current
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests (changed due to COVID)
- Accepted and process payments, updated accounts, issues receipts
- Adapted to many changed due to COVID regulations and guidelines
- Coordinators with Doctors and staff to schedule clients and pets appropriately
Education
Bachelor of Science - Exercise Science, Psychology
West Chester University
West Chester, PA05.2014
Skills
- Presentation & positive behavior modeling
- Scheduling, hiring and organizing
- Knowledge of physiological effects of weightloss
- BMR experience with exercise prescription
- Motivational interviewing to prevent and manage chronic disease
- Patient evaluation
- Positive behavior modeling, planning, and development
Accomplishments
- Adequately perform multiple biometric screenings from Blood Pressure to Cholesterol testing.
- Assist with diverse populations including geriatrics, spectrum students, disabled vets.
- Able to work with multiple types of insurance companies for authorization of treatment.
- Basic medical terminology.
- Proficient computer skills in Microsoft (all forms)
Certification
- BCLS Certification
Timeline
Client Service Specialist
Hope Veterinary Specialists
01.2020 - Current
Health Educator
AreUFit Health Services
07.2016 - 01.2019
Eagles Eye Mobile Technician
AREUFIT Health Services Inc.
07.2016 - 01.2019
Rehab Office Coordinator
Select Rehabilitation
05.2015 - 05.2017
Bachelor of Science - Exercise Science, Psychology
West Chester University
- BCLS Certification
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