Summary
Overview
Work History
Education
Skills
ADDITIONAL EXPERIENCE
Timeline
Generic

Kristen Mattei

Summary

Dynamic and innovative leader with a proven track record of driving impactful organizational change and fostering a culture of collaboration. Expertise in leading and inspiring diverse teams to enhance productivity while cultivating a positive work environment. Skilled in building relationships and executing successful community outreach initiatives, along with program development, fundraising, event coordination, public speaking, policy crafting, and managing communications across various platforms to elevate organizational missions. Recognized for strong interpersonal skills, adaptability, and the ability to find creative solutions to complex challenges.

Overview

17
17
years of professional experience

Work History

Executive Director

TWO BY TWO TUTORING
01.2020 - Current
  • As the head of a small organization committed to providing personalized tutoring and mentorship to struggling students in New York City, I oversee all operational aspects. I have successfully guided the program's growth from in-person sessions two days a week to offering customized virtual and hybrid services five days a week, meeting the needs of both our students and volunteers.
  • Build and nurture relationships with both community and corporate partners
  • Internal and external communications
  • Recruit, train, supervise, and provide leadership to a team of 120 volunteers from various corporations in accordance with agency policies, procedures, and objectives
  • Intake of new students, including creating individualized service plans
  • Day-to-day program management and coordination
  • Analyze data to ensure that we are exceeding standards of services
  • Produce and manage social media content
  • Provide comprehensive annual reports and budgets to fiscal sponsor and major donors
  • Develop and execute fundraising initiatives throughout the year
  • Online systems management
  • Oversee all aspects of gaining our own 501c3 status, including working with our team of lawyers and developing a Board of Directors
  • Provide IT support to volunteers and students as needed

Assistant Director

TWO BY TWO TUTORING
01.2019 - 01.2020
  • Provided program support to the Executive Director
  • Oversight of day-to-day program management and coordination
  • Wrote policies and procedures
  • Researched grant opportunities
  • Community and school outreach and communications
  • Tested incoming students using KTEA-3 assessments and created individualized service plans

Director of Community Supports

JOB PATH
01.2013 - 01.2019
  • Responsible for overseeing personalized supports and services for a diverse group of individuals with intellectual and/or developmental disabilities, while managing a caseload of individuals
  • Formed partnerships with businesses, community members, and other nonprofit organizations to create jobs for individuals with disabilities
  • Conducted interviews, supervised, and mentored a dedicated team comprising coordinators, assistant coordinators, specialists, and field-based staff
  • Utilized person-centered planning to develop and maintain innovative activities for individuals with disabilities, including tailored community-based supports, volunteer and paid positions, recreational events, a weekly socialization group, and participation in arts and cultural events
  • Provided technical support, presentations, and consulting services to external organizations
  • Managed the department's Medicaid billing, budgeting, financial operations, and assisted with payroll and compliance matters
  • Successfully guided the department through periods of growth and change
  • Executed internal audits and compliance checks
  • Acted as the primary contact for departmental Medicaid audits
  • Contributed to fundraising and awareness campaigns, including organizing an 'art heist' event at Brooklyn Brewery
  • Assisted with helping individuals succeed in the workforce using customized employment strategies
  • Offered technical guidance to the department during the transition to new systems such as Medisked, JazzHR, Paylocity, and Google Workspace
  • Approved individualized service plans for all department-served individuals
  • Spearheaded an annual event honoring the contributions of direct support staff
  • Led workshops & trainings

Coordinator of Community Supports

JOB PATH
01.2009 - 01.2013
  • Coordinated individualized supports and services for a caseload of individuals with disabilities
  • Responsible for case notes and billing for my caseload
  • Directly managed a team of 30 direct support staff
  • Created, implemented, and taught an inclusive community cooking class focused on easy, nutritious visual recipes for people with disabilities
  • Formation and oversight of an art group held at MoMA
  • Provided direct support in the community as needed
  • Assisted individuals with maintaining paid employment and volunteer positions
  • Served as interim department director when the director was on leave
  • Assisted with initiatives to transition school students into adult IDD services
  • Supported program participants to maintain employment

Education

Bachelor of Fine Arts -

Pratt Institute
Brooklyn, NY

Skills

  • Partnership development
  • Strategic planning
  • Hiring & managing exceptional and diverse talent
  • Program oversight and development
  • Operations, workflow & project management
  • Community organizing & outreach
  • Content creation, branding & digital marketing
  • Budget & billing management
  • Fundraising & event planning
  • Public speaking, presenting, consulting & storytelling
  • Technical skills including Photoshop, Powerpoint, MS Office, G Suite, Excel, Canva, Zoom
  • Trained in customized employment & crisis intervention

ADDITIONAL EXPERIENCE

INTERN

Men's Vogue/Vogue | New York, NY

2007-2008

  • Assisted with invoicing and organizing expenses
  • Managed incoming and outgoing art
  • Assisted on photo shoots, organized props
  • Performed extensive photo research using photo archive sites
  • Compiled captions/credits for FOB and COB stories

Timeline

Executive Director

TWO BY TWO TUTORING
01.2020 - Current

Assistant Director

TWO BY TWO TUTORING
01.2019 - 01.2020

Director of Community Supports

JOB PATH
01.2013 - 01.2019

Coordinator of Community Supports

JOB PATH
01.2009 - 01.2013

Bachelor of Fine Arts -

Pratt Institute

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Kristen Mattei