Kristen Mattox

Designed and executed comprehensive care plans for post-operative critically ill veterans following open heart, abdominal, and lung surgeries.

Monitored patient responses and adjusted vasoactive medication dosages to optimize therapeutic outcomes.

Executed immediate interventions for all in-house medical emergencies to safeguard patient well-being.

Assessed patient admissions to ensure appropriate care levels are maintained based on individual diagnoses.

Implemented national center for patient safety program requirements to enhance care quality for veterans.

Coordinated efforts among multiple teams to analyze sentinel events and establish follow-up actions for continuous improvement.

Spearheaded organization and facilitation of interdisciplinary workgroups to enhance process improvement for high-frequency events.

Designed and delivered training programs for clinical and non-clinical staff to enhance patient safety awareness.

Oversaw aeromedical evacuation operations to facilitate the safe transport of wounded soldiers from in-theater locations, prioritizing patient care and crew safety.

Designed and implemented patient loading strategies for four airframes, focusing on efficient space use and meeting oxygen and electrical requirements.

Administered patient empanelment processes for primary and pediatric physicians, guaranteeing patients received essential medications, appointments, and laboratory and radiologic services.

Assessed caller needs through telephone triage, directing them to the correct level of care based on established protocols.