Kristen McCallon
Shiloh,IL
Summary
Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
16
16
years of professional experience
Work History
HR & Payroll Specialist
Mckendree University
05.2024 - Current
- Accurately and timely process employee payroll; manage payroll changes such as salary adjustments, 403(b) election changes, special payments, tax allocations, wage garnishments and payroll deductions.
- Ensure accurate maintenance of time and attendance records; manually review and audit timesheets submitted by each department to meet deadlines and contact supervisors or individual employees when there is a discrepancy,
- Support HR employee life-cycle processes (onboarding, exits, transfers, promotions, etc.) through administrative and organizational tasks and maintain records in accordance with federal, state, and local guidelines to ensure correct employee data.
- Engage new hires to facilitate the onboarding process, provide status, and gather additional information as needed.
Financial Aid Counselor
Mckendree University
03.2023 - 05.2024
- Responsible for maintaining students' financial aid records in compliance with Federal, State, and Institutional policies.
- Resolved financial aid issues and counseled students regarding their aid options.
- Packaged and awarded financial aid to incoming and returning students.
- Performed detailed review of financial aid packages and student accounts to ensure accuracy.
- Managed Private Lender Loan applications.
- Responsible for certifying students who were eligible for any Grants and Scholarships through Illinois Student Assistance Commission (ISAC) while also ensuring eligibility requirements were maintained.
Stay at Home Mom
Stay At Home Mom
05.2019 - 03.2023
- Spent 4 years raising my twin boys while pursuing my second bachelor's degree. I graduated Cum Laude with my BA in Human Resource Management from The University of Arizona Global Campus in April 2022.
Mentor Coordinator & Database Specialist
Take Stock In Children
05.2016 - 05.2019
- Ensured that all mentors were matched with students in a timely manner and that sessions were conducted on school property each week.
- Collaborated with Take Stock in Children (TSIC) College Success Coaches, school coordinators, and liaisons to develop successful mentor/mentee relationships.
- Offered comprehensive mentor training that defined roles and responsibilities; clarified TSIC mentoring guidelines and expectations; provided tools and suggested activities.
- Executed communication strategies to recruit volunteer mentors.
- Collected, documented and reported data on key performance indicators, including student data, in the areas of mentor recruitment, participation, application processing, screening, training, matching and session frequency, as well as college and career readiness.
- Followed data entry, collection, and reporting procedures as part of a balanced scorecard and key performance indicator system.
- Worked with schools to ensure that student data and academic indicators are successfully and accurately entered into the database.
- Provided database quality control by investigating and reporting inconsistencies.
Lead Mentor Manager
Big Brothers Big Sisters Of The Sun Coast
10.2014 - 05.2016
- Assessed and enrolled children ages 6-18 years old into the program based on their needs by conducting an interview with both child and parent/guardian.
- Assessed and enrolled volunteers by conducting in-depth interview and background checks.
- Provided in-depth case management consultation, including appropriate resource referrals (as necessary).
- Maintained and oversaw a caseload of school-based matches that focused on at-risk youth and providing them with positive role models.
- Conducted child/parent/volunteer annual reviews of progress/success.
- Updated Youth Outcome Development Plan (YODP) annually or sooner (if appropriate).
- Provided volunteer activities that promoted volunteer development.
- Supervised 3 other Mentor Managers located in corporate office.
Central Intake Coordinator
Big Brothers Big Sisters Of The Sun Coast
04.2014 - 10.2014
- Responded to all custodial calls of inquiry regarding the enrolled status of their child(ren); insured that all such inquiries received prompt and informative responses.
- Responded to all call requesting general information; communicating basic information, flexibility and volunteer choice.
- Responsible to send forms or program information as needed to volunteers, families or school administrators.
- Entered all inquiries and pertinent data into database, ensuring accuracy and timelines of information systems.
- Completed reference checks and conducted criminal history background checks for volunteers. Verified the legal identity of the volunteer through original documentation.
Retail Operations Administrator
Richard's Foodporium
05.2012 - 04.2014
- Initiated and confirmed appointments and meetings for the Directors as requested.
- Maintained filing system for stores, personnel, franchisees, vendors, other electronic and paper files for legal and other purposes.
- Coordinated expense tracking for the department to be delivered to Director of Finance.
- Placed employment ads per the direction of the Director, screened store level (non-management) candidates.
- Designed and implemented store forms, staff schedule, cash logs, and other excel forms as needed.
- Assisted Director of Finance when needed with daily reports.
- Assisted Human Resource Manager with keeping personnel files updated.
Progam Manager
Women's Resource Center Of Sarasota County, Inc.
03.2008 - 05.2012
- Organized and facilitated the company's bi-monthly program calendar which entailed interviewing and scheduling of facilitators, editing the preliminary document and communicating regularly with publisher.
- Coordinated the center's signature program, a life skills workshop, which entailed collection and processing of applications, preparation of classroom materials, and reservations of classrooms at various sites; follow-up with instructors and program registrants and closing out files at program's completion.
- Communicated effectively with multiple departments to plan, organize and support objectives for events and programs.
- Responsible for collections, bank deposits, and handling refunds.
- Accountable for daily inventory of all the monies to be tracked in database.
Education
Bachelor of Arts - Human Resource Management
The University of Arizona Global Campus
Chandler, AZ04.2022
Bachelor of Science - Community Health Administration
Florida Gulf Coast University
Fort Myers, FL12.2007
Skills
- Employee Relations
- Payroll Processing
- Customer Relations
- Training and mentoring
- Employee Onboarding
- Background Checks
- Payroll Administration
- Attention to Detail
- Critical Thinking
- Decision-Making
- Timekeeping
- Microsoft Office
Timeline
HR & Payroll Specialist
Mckendree University
05.2024 - Current
Financial Aid Counselor
Mckendree University
03.2023 - 05.2024
Stay at Home Mom
Stay At Home Mom
05.2019 - 03.2023
Mentor Coordinator & Database Specialist
Take Stock In Children
05.2016 - 05.2019
Lead Mentor Manager
Big Brothers Big Sisters Of The Sun Coast
10.2014 - 05.2016
Central Intake Coordinator
Big Brothers Big Sisters Of The Sun Coast
04.2014 - 10.2014
Retail Operations Administrator
Richard's Foodporium
05.2012 - 04.2014
Progam Manager
Women's Resource Center Of Sarasota County, Inc.
03.2008 - 05.2012
Bachelor of Arts - Human Resource Management
The University of Arizona Global Campus
Bachelor of Science - Community Health Administration
Florida Gulf Coast University
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