Summary
Overview
Work History
Education
Skills
Websites
Key Qualifications
Timeline
Generic

Kristen McCuiston

Temple,Georgia

Summary

Skillful and dynamic professional with demonstrated capacity for providing human resources and recruiting support and assisting team member satisfaction and development.

Overview

15
15
years of professional experience

Work History

Accounting Coordinator

Levy Restaurants
Atlanta, Georgia
07.2022 - Current
  • Processes payroll and submits human resources forms
  • Processes vendor payables; prepares and submits payment requests; transfers journal entries
  • Maintains client accounts; prepares accounts receivable invoices; makes collection calls for delinquent accounts receivable
  • Reconciles cash received to cash recorded; reconciles inventory
  • Assists with invoice entry and transfers
  • Research outstanding Accounts Payable
  • Files paid invoices
  • Enters and balances purchasing card receipts
  • Enters data into inventory systems; maintains accurate and current information
  • Enters, submits, and follows up on work orders; prompts escalation as needed.
  • Performed data entry into various software programs such as QuickBooks and Microsoft Dynamics GP.
  • Maintained accurate documentation for all financial transactions.
  • Minimized internal accounting department backlogs by updating accounts and generating reports.
  • Contacted customers via email and phone to determine when past due invoices would be paid.
  • Managed daily organization and processing of invoices and financial statements.

Assigning Escalations Coordinator

Class Valuation
Remote
03.2021 - 11.2021
  • Secured appraisers for complex assignments
  • Negotiated fees and due dates
  • Created daily reports
  • Managed team email box
  • Assisted appraisers in registration
  • Provided phone support to appraisers and internal team members
  • Resolved as many issues prior to triaging as possible
  • Pulled data from databases and worked with the management to perform weekly reporting and analysis.
  • Coordinated with other departments to ensure projects were completed on time and within budget.

Culinary & Sales Administrative Assistant

Levy Restaurants
Atlanta, GA
02.2019 - 08.2020
  • Assisted the Executive Chef in day-to-day activities including the coordination and management of meetings, schedules, emails, mail, office supply orders/deliveries, and other office duties as needed
  • Worked with Executive Chef to coordinate visiting and supporting managers and worked with the management team on various operation projects
  • Managed all aspects of temp labor support
  • Acted as a liaison between the location and Levy teams including participating in meetings, summarizing meeting notes, and disseminating the information to the management team
  • Created, processed, and distributed BEO (Banquet Event Orders)
  • Assisted Sales Managers with closing out after completion of event.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Gathered data from customers regarding their needs and preferences.
  • Performed administrative tasks such as answering phones, ordering office supplies, sending emails.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Supported sales leaders in scheduling customer meetings, booking travel and securing hotel accommodations.
  • Created and maintained an organized filing system for sales documents.
  • Provided support to the Sales team by responding to customer inquiries quickly and accurately.
  • Tracked inventory levels of products sold by the company and ordered supplies when necessary.
  • Entered orders in company systems to process internet and email sales requests.

Human Resources Assistant (Part Time)

Levy Restaurants
Atlanta, GA
10.2018 - 02.2019
  • Facilitated morning shift team member check-in and check-out process
  • Documented payroll for temporary employees working Super Bowl events
  • Provided administrative support for departmental leadership
  • Contributed to the creation and publication of Levy Times newsletter.
  • Coordinated new employee onboarding with orientation scheduling and preparation.
  • Monitored timekeeping records for accuracy and completeness.
  • Compiled and prepared reports and documents pertaining to personnel activities.
  • Developed and maintained training materials and benefits packets for new hires.
  • Assisted with planning, organizing and coordinating company events.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Guided employees through automated self-service platform for real-time attendance tracking and queries.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.

Guest Services Agent

Home 2 Suites by Hilton
Lithia Springs, Georgia
05.2018 - 02.2019
  • Performed customer transactions, including processing credit card payments, credits, and refunds; checking guests into and out of rooms; making reservations; and reviewing corporate accounts
  • Employ effective listening and communication skills to alleviate guest concerns and advance customer service and satisfaction
  • Consult with management on guest issues
  • Balance daily revenue for front desk and compile shift and management reports.
  • Documented guest suggestions and complaints to facilitate process improvements with leadership.
  • Answered guest inquiries regarding hotel offerings and services.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Provided information regarding room availability and rates to potential customers.
  • Took reservations from patrons by phone or online.
  • Resolved guest challenges and complaints by applying resourceful and actionable solutions.
  • Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
  • Processed guest payments quickly and efficiently.

Recruiting Coordinator

S.A.F.E. Management
Atlanta, Georgia
06.2017 - 01.2018
  • Coordinated and oversaw all aspects of recruiting, training, and scheduling security staff associated with opening new Mercedes-Benz (NFL and MLS) Stadium
  • Managed recruitment processes, focusing on balancing high-quality hires with recruitment budget requirements
  • Established collaborative, productive working relationships across departments
  • Performed HR management duties: conducted remediation between officers and event management; effected terminations; notarized legal documents.
  • Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Coordinated interviews with hiring managers and prospective employees.
  • Analyzed employment-related data and prepared reports.
  • Scheduled or conducted new employee orientations.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Assisted in onboarding new hires by providing orientation information and collecting necessary paperwork.
  • Conferred with management to develop or implement personnel policies or procedures.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Participated in career fairs and other recruiting events to build relationships with colleges and universities.
  • Provided administrative support during the recruitment process including scheduling interviews, preparing offer letters, conducting background checks.
  • Ensured that all pre-employment requirements were met prior to extending offers of employment.
  • Provided guidance to hiring managers throughout the interview process.
  • Analyzed recruitment data to identify trends in hiring practices and suggest improvements where needed.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Assisted with the development of recruiting strategies to attract top talent.
  • Created job postings and distributed to relevant job boards, social media sites, and other sources.
  • Developed a database of potential candidates by using various sourcing methods such as networking, referrals, cold calling.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Planned and executed recruitment events to bring in area candidates.
  • Facilitated post-interview debrief meetings between hiring managers and recruiters.
  • Tracked personal and financial information of employees.
  • Conducted exit interviews and completed employment termination paperwork.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Hired employees and processed hiring-related paperwork.
  • Maintained schedule of class assignments to meet deadlines.

Event Manager

Expand Your Brand Today
Atlanta, Georgia
03.2015 - 02.2017
  • Managed the creation, logistics, and promotion of networking and workshop events targeting entrepreneurs and small businesses
  • Negotiated and secured event venues and sponsorships
  • Scheduled speakers coordinated vendor participation, and enrolled participants
  • Developed and monitored event timelines and schedules
  • Executed communications plans and assisted in publicizing events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Managed comprehensive budgets to allocate event resources and stay within financial constraints.
  • Helped clients produce brochures, publications and event-specific materials for optimum effect.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
  • Coordinated with vendors to ensure timely delivery of materials for events.
  • Monitored event budgets to ensure accuracy and efficiency in spending.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.
  • Served as primary contact person responsible for responding to inquiries about events.
  • Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
  • Designed contracts, collected fees and booked venues for events.
  • Acted as a liaison between clients and vendors throughout the duration of an event.
  • Reserved space, equipment and personnel needed to facilitate events.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.
  • Provided support to attendees before, during, and after the event as needed.
  • Attended and participated in industry events.
  • Collaborated with marketing teams to create promotional materials for events.
  • Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
  • Maintained relationships with existing partners while cultivating new ones.

Transportation Security Officer (TSA)

U.S. Department of Homeland Security
Atlanta, Georgia
08.2008 - 02.2016
  • Maintained safety and security of travelers while offering friendly assistance in a high-stress, fast-paced environment
  • Operated various technologies used for personal and baggage screenings and searches, identifying, evaluating, and mitigating potential security threats
  • Professionally but firmly managed angry and disruptive passengers
  • Assisted with record keeping and documentation ensuring correct routing of baggage and cargo.
  • Completed thorough zone searches to check for physical tampering and restricted items.
  • Operated controls on explosive detection system to manipulate and clear images.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Verified photo IDs and tickets to allow guests passage.
  • Guarded restricted areas to prevent unauthorized entry.
  • Assisted passengers with disabilities in walking through screening checkpoints.
  • Provided security and protection to travelers across all transportation sectors.
  • Utilized problem solving skills to deescalate difficult customer service encounters.
  • Performed security screenings of passengers and their carry-on items to detect prohibited items.
  • Assisted in training new Transportation Security Officers on proper screening techniques.
  • Maintained knowledge of current aviation security standards and best practices.
  • Interacted professionally with co-workers, supervisors, travelers, vendors, and other stakeholders at the airport facility.
  • Communicated and coordinated responses to suspicious activities.
  • Supervised and mentored team of [Number] security officers.
  • Upheld strong customer service standards while completing screenings.
  • Participated in regular drills designed to test preparedness levels for potential threats.
  • Operated security equipment for screenings using hand wands and X-ray machines.
  • Adhered to established operational guidelines and procedures for conducting searches.
  • Assisted travelers with questions regarding airport security regulations and procedures.
  • Collaborated with law enforcement agencies to resolve any safety or security issues that arose during operations.
  • Communicated effectively with team members while performing duties under pressure.
  • Reported any violations of TSA regulations or policies to supervisory staff immediately.

Education

01.2025

Bachelor of Arts - Business Administration

Strayer University
Atlanta
01.2014

Skills

  • Payroll Administration
  • Administrative Staff Supervision
  • Invoice Processing
  • Manual and Automated Accounting Systems
  • Records Management
  • Financial Management
  • File Systems Management
  • Staff Oversight

Websites

Key Qualifications

  • Proven track record of designing, organizing, and promoting training and events for professional development, networking, and recruiting.
  • Adept at developing and implementing detailed administrative and procedural processes that improve effectiveness and communication while maintaining compliance.
  • Highly focused and results-oriented in supporting large, complex, deadline-driven initiatives; identify goals and priorities and execute on time and within budget.

Timeline

Accounting Coordinator

Levy Restaurants
07.2022 - Current

Assigning Escalations Coordinator

Class Valuation
03.2021 - 11.2021

Culinary & Sales Administrative Assistant

Levy Restaurants
02.2019 - 08.2020

Human Resources Assistant (Part Time)

Levy Restaurants
10.2018 - 02.2019

Guest Services Agent

Home 2 Suites by Hilton
05.2018 - 02.2019

Recruiting Coordinator

S.A.F.E. Management
06.2017 - 01.2018

Event Manager

Expand Your Brand Today
03.2015 - 02.2017

Transportation Security Officer (TSA)

U.S. Department of Homeland Security
08.2008 - 02.2016

Bachelor of Arts - Business Administration

Strayer University

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Kristen McCuiston