Kristen McKillip
Pella,IA
Summary
Industrial-organizational professional with 16 years of progressive HR experience and advanced knowledge of organizational development, cultural improvement, and employee retention, motivation, and engagement.
Leading through influence and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director - Human Resources
Career Systems Development Corp
08.2021 - 02.2024
- Implemented retention strategy leading to 17% increase in retention
- Instructed senior leaders on appropriate employee corrective steps
- Coordinated leadership training and personal development classes for staff members
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct
- Administered EEOC, AA, FML, ADA, and other regulator and compliance issues related to employee issues
HRBP / Generalist - Contract
TekWissen
12.2022 - 05.2023
- Achieved 100% Recruitment goals within five months
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues
- Leveraged data-driven analysis of HR metrics to make informed decisions regarding personnel management strategies
- Generated and analyzed reports to monitor employee engagement and attrition trends
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency
Director - Human Resources Operations
KAMP Consulting Corp
09.2011 - 11.2022
- Collaborated with stakeholders across multiple organization to maintain proper flow of communication and execution of planned initiatives and projects
- Improved company culture by fostering open communication and promoting DEI (diversity and inclusion) initiatives
- Problem-focused interventions for improved departmental functioning
- Strategic planning and alignment of HR Dept. with organizational objectives
- Behaviorally anchored rating scales for accuracy in recruitment and selection
- Data analysis for selection tools and employee satisfaction, engagement, and benefits surveys
- Mission and vision statements to outline core values, develop and align employees.
- Implemented wellness programs that promoted healthy lifestyles among employees, contributing to decreased absenteeism rates over time
Manager - Human Resources
Continental Machines
02.2021 - 11.2021
- Achieved 100 % of talent acquisition, retention, employee engagement goals
- Structured compensation and benefits according to market conditions and budget demands.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Navigated COVID Back to Work Plan
- Administered recognition and reward programs to support culture improvements towards employee well-being
- Created succession plans and promotion paths
- Designed employee performance evaluation process and merit program
Benefits / Operations Specialist - Contract
Revolution Technologies
08.2000 - 02.2021
- Achieved 100% customer satisfaction ratings while supporting internal leadership employees
- SAP Success Factors; time keeping, benefits, records maintenance checking/extracting data, scheduling, and recording in HRIS
- Resolved and responds to employer and vendor inquiries with hierarchical escalation
- Created and maintains job aids for functional areas of processing, job requisitions, corrections
- LMS and curriculum administration and training
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Manager - HR Recruiting
DB Schenker
03.2014 - 03.2018
- Achieved 100% of green-field recruiting objectives nationwide
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Implemented Disability Inclusion Program
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Staffing Manager - Human Resources
Employbridge
10.2008 - 08.2011
- Achieved 6% above performance goal
- Provided exceptional customer service to both clients and candidates throughout entire placement process by maintaining timely communication channels at all stages of engagement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Coordinated technical training and personal development classes for staff members.
Education
Post Master's Certificate Advanced Doctoral Studies - I/O Psychology
Northcentral University
San Diego, CA06.2023
Master of Arts - Organizational Psychology Emp. Talent Management
William James College
Newton Center, MA08.2020
BLS - Organizational Studies - Business/Leadership
University of Iowa
Iowa City, IA05.2017
Skills
- HR analytics
- Succession Planning
- Strategic Planning
- Performance Coaching
- Conflict Resolution
- Corrective Action Planning
- Benefits Administration
Certification
- Certified Professional in Human Resources (CPHR) - 2025
- BLS CPR - 2025
Other
- Certified Professional in Human Resources (CPHR) - 2022
- CPR BLS - 2025
Affiliations
- SIOP, SHRM, APA, ISODC
Timeline
HRBP / Generalist - Contract
TekWissen
12.2022 - 05.2023
Director - Human Resources
Career Systems Development Corp
08.2021 - 02.2024
Manager - Human Resources
Continental Machines
02.2021 - 11.2021
Manager - HR Recruiting
DB Schenker
03.2014 - 03.2018
Director - Human Resources Operations
KAMP Consulting Corp
09.2011 - 11.2022
Staffing Manager - Human Resources
Employbridge
10.2008 - 08.2011
Benefits / Operations Specialist - Contract
Revolution Technologies
08.2000 - 02.2021
Post Master's Certificate Advanced Doctoral Studies - I/O Psychology
Northcentral University
Master of Arts - Organizational Psychology Emp. Talent Management
William James College
BLS - Organizational Studies - Business/Leadership
University of Iowa
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