Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kristen Mee

Westlake,OH

Summary

Dynamic professional with extensive experience at PR Newswire, specializing in relationship management and customer service. Demonstrated ability to enhance client satisfaction and drive sales through strategic engagement. Proficient in problem-solving and utilizing CRM tools to optimize account performance. Committed to achieving exceptional results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Master Hairstylist

Stella And Shay Beauty Bar
Westlake, Ohio
11.2020 - Current
  • Established relationships and networked with clients to acquire new clientele and retain existing accounts.
  • Recommended treatment and styling products tailored to client needs and concerns.
  • Utilized internal software system to efficiently schedule client appointments.
  • Maintained a clean, sanitary work environment to ensure safety for customers and staff.
  • Documented client visits, product sales, and salon activities to maintain accurate records.

Account Manager

PR Newswire / Cision
Cleveland, Ohio
04.2020 - 11.2020
  • Cultivated key account relationships to maximize customer satisfaction.
  • Managed multiple accounts concurrently, consistently meeting deadlines.
  • Delivered product training and support to clients, improving product utilization.
  • Drove sales through strategic customer engagements, enhancing market presence.
  • Utilized CRM tools for tracking client interactions and sales opportunities.

Payroll Specialist

TaleMed
Cincinnati, Ohio
02.2018 - 04.2020
  • Prepared and submitted payroll reports for senior management review.
  • Issued electronic paychecks and statements of earnings and deductions.
  • Resolved complex payroll processing issues swiftly and effectively.
  • Processed new employee paperwork and entered data into payroll system.
  • Reconciled payroll discrepancies by reviewing time sheets and wage tables.

Education

Bachelor of Science - Retail Merchandising

Ohio University
Athens, OH
04-2017

Skills

  • Customer consultation
  • Client documentation
  • Relationship management
  • Customer service
  • Problem solving
  • Time management
  • Inventory management
  • Payment processing

References

References available upon request.

Timeline

Master Hairstylist

Stella And Shay Beauty Bar
11.2020 - Current

Account Manager

PR Newswire / Cision
04.2020 - 11.2020

Payroll Specialist

TaleMed
02.2018 - 04.2020

Bachelor of Science - Retail Merchandising

Ohio University

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