KRISTEN MIHM
Lino Lakes,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Well versed in Sales Force, Microsoft Teams, Calendly and Outlook.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Nutrition Educator
Washington County Public Health WIC
Stillwater , MN
2023.11 - Current
- Provided one-on-one counseling sessions to help clients reach their goals.
- Assessed client's nutritional needs and developed individualized action plans accordingly.
- Analyzed data from assessments of client's dietary intake and made recommendations accordingly.
Senior Sales Onboarding Specialist
Metabolic Living
, USA
2022.10 - 2023.12
- Working in fast paced environment
- Helping warm clients set up a program game plan and sell tools to reach their goals
- Provided leadership and direction to motivate department associates.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Consistently maintained high customer satisfaction ratings.
WIC Clinic Coordinator
Women Infants and Children
Anoka , MN
2015.10 - 2022.09
- Supervising /Managing Employees—performing chart audits and appointment observations
- Member of Department committees/ Facilitator of Workgroups and Staff meetings
- Conducted orientations for new hires, introducing them to company policies and procedures.
- Provided guidance on job-related issues to new hires during their first weeks with the organization.
- Mentored and coached newly hired employees in their roles and responsibilities.
Registered Dietitian
Women, Infants and Children Anoka County
, MN
2006.10 - 2015.10
- Assessing and educating participants on nutrition and breastfeeding
- Responsible for high risk infants and children with special formula needs
- Participant Centered Services Mentor
Veterinary Technician
South Shore Veterinary Hospital
Forest Lake , Minnesota
1999.08 - 2006.12
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Shaved surgical areas and placed IV catheters in preparation for surgery and operated anesthesia, oxygen and monitoring equipment.
- Performed physical examinations and recorded weight, temperature and other vitals. Monitored vital signs during surgery and notified veterinarian of changes.
- Delivered excellent service to pet owners to drive repeat business.
Teaching Assistant
University of Minnesota
Minneapolis , MN
2005.01 - 2005.06
- Experimental Nutrition
- Preparing and teaching lab sections
- Responsible for animal portion of lab
QA/QI Team Member
Anoka County Community
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Consulted with management and personnel to educate on QA standards.
Education
Masters - Public Health Nutrition
University of Minnesota
05.2008
Registered Dietitian Internship
University of Minnesota
Minneapolis, MN07.2006
Bachelor of Arts - Biology
Bemidji State University
Bemidji, MN01.1999
Bachelor’s Degree - General Studies
University of Minnesota
Morris, MN01.1996
Skills
- Friendly and Outgoing
- Verbal and Written Communication
- Problem-Solving
- Product Recommendations
- Positive Customer Experience
- Teamwork and Collaboration
- Upselling and Promotions
- Customer Needs Assessment
- Relationship Building
- Goal-Oriented
Accomplishments
- Promoted from Onboarding Specialist to Senior Sales Representative, in less than 2-months.
- Logistics Chief for Emergency Preparedness of Anoka County
- Current registration with Commission on Dietetic Registration
- Participant Centered Services (PCS) Training and Mentor
- Sales Force Trained
- Managing state ordered formulas for participants
- HuBERT trained
- National Honor Society, 10 year 4-H member, cross country skiing and track & field captain at Bemidji High School
- Cross country running and track & field athlete at Bemidji State University
- EuroSpring 1997, completed eight marathons, including the Boston Marathon, obstacle races, and Ragnar Relays
- Trained in Sales Force, PowerPoint, Excel, Microsoft Word, Calendly and Outlook
- Volunteered with MN Meals on Wheels and Feed My Starving Children
- NASP Certified Archery Coach.
Certification
- Registered Dietitian since 2006
- MN Dietitian Licensure
References
References available upon request.
Timeline
Senior Nutrition Educator
Washington County Public Health WIC
2023.11 - Current
Senior Sales Onboarding Specialist
Metabolic Living
2022.10 - 2023.12
WIC Clinic Coordinator
Women Infants and Children
2015.10 - 2022.09
Registered Dietitian
Women, Infants and Children Anoka County
2006.10 - 2015.10
Teaching Assistant
University of Minnesota
2005.01 - 2005.06
Veterinary Technician
South Shore Veterinary Hospital
1999.08 - 2006.12
QA/QI Team Member
Anoka County Community
Masters - Public Health Nutrition
University of Minnesota
Registered Dietitian Internship
University of Minnesota
Bachelor of Arts - Biology
Bemidji State University
Bachelor’s Degree - General Studies
University of Minnesota
- Registered Dietitian since 2006
- MN Dietitian Licensure
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