Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Miles

Ocala,FL

Summary

Human Resources Specialist with practical understanding of business needs. Areas of expertise include HRIS tools and employee training.

Overview

8
8
years of professional experience

Work History

College Admissions Advisor

Taylor College (Education Evolve)
Ocala, FL
08.2023 - Current
  • Maintained records of all interviewed candidates including contact information, qualifications, and other relevant data.
  • Developed and implemented strategies to increase student engagement.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Customer Service Manager (Now Part Time CS Staff)

Winn Dixie
Ocala, FL
04.2016 - Current
  • Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Monitored staff performance to ensure adherence to customer service standards.

Human Resources Specialist

Chewy.com
Ocala, FL
04.2022 - 08.2023
  • Provided essential support to address individual HR needs of employees.
  • Conducted background checks and orientation, coordinating new employee onboarding process.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Analyzed employment-related data and prepared reports.
  • Performed audits of payroll records to ensure accuracy of employee information.

Education

Associate of Science - Business Management

Rasmussen University
Ocala, FL
05-2022

Bachelor of Science - Human Resources Management

Rasmussen University
Ocala, FL

Skills

  • Student Recruiting
  • Student Support
  • Recruiting
  • Training Development
  • HR Information Systems

Timeline

College Admissions Advisor

Taylor College (Education Evolve)
08.2023 - Current

Human Resources Specialist

Chewy.com
04.2022 - 08.2023

Customer Service Manager (Now Part Time CS Staff)

Winn Dixie
04.2016 - Current

Associate of Science - Business Management

Rasmussen University

Bachelor of Science - Human Resources Management

Rasmussen University
Kristen Miles