Kristen Miles
Ocala,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Assistant Director of Admissions
Taylor College
Ocala, FL
08.2024 - Current
- Developed and implemented recruitment plans for prospective students, including visits to high schools and college fairs.
- Managed student enrollment data to effectively evaluate new admissions and re-enrollment.
- Responded promptly to inquiries from prospective students or parents regarding admission procedures or policies.
- Prepared reports using academic or institutional data and information.
Customer Service Manager (Now PT Customer Service)
Winn-Dixie Supermarkets
The Villages , FL
04.2014 - Current
- Created the weekly schedule, managing time off and leave requests
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Human Resources Specialist
CHEWY
Ocala , FL
03.2022 - 08.2024
- Scheduled and conducted new employee orientations.
- Interpreted and explained human resources policies, procedures or regulations to employees
- Audit time cards for over 1,200 employees, including PTO and UTO usage.
- Kronos and Workday reporting
Education
Bachelor of Science - Human Resources Management
Rasmussen University
Ocala 12-2024
Skills
- Maintaining documents and records
- Workday / Kronos
- Office 365
- Written communication
- Recruitment
- Employee training
- Organizational skills
Timeline
Assistant Director of Admissions
Taylor College
08.2024 - Current
Human Resources Specialist
CHEWY
03.2022 - 08.2024
Customer Service Manager (Now PT Customer Service)
Winn-Dixie Supermarkets
04.2014 - Current
Bachelor of Science - Human Resources Management
Rasmussen University
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