Kristen Miller
El Cajon,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Tour Guide
SoDiego Tours
San Diego, CA
07.2022 - Current
- Guided groups of up t0 25 people on scheduled tours.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
Substitute Teacher
Lakeside School District
Lakeside, CA
01.2022 - 06.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
6th/8th Grade Science Teacher
Cajon Valley School District
El Cajon, CA
08.2021 - 06.2022
- .
- Planned, prepared, and taught lesson plans, giving students individual support.
- Created and managed innovative regional field trips and integrated trips into science curriculum in coordination with other science teachers.
- Supported progressive instructional program with asynchronous web conferencing sessions and synchronous instruction.
Tour Guide
San Diego Zoo
San Diego, CA
10.2020 - 06.2021
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
Education
Bachelor of Arts - Single Subject Science
University of Phoenix
Tempe, AZ2015
Bachelor of Arts - Communication
Cal Poly Humboldt
Arcata, CA2003
Bachelor of Arts - Multiple Subjects Teaching Credential
Cal Poly Humbodlt
Arcata, CA2003
Skills
- Operational Efficiency and Safety
- Guest Satisfaction
- Administration and Reporting
- Training and Development
- Workflow Monitoring
- Job Assignments
Timeline
Tour Guide
SoDiego Tours
07.2022 - Current
Substitute Teacher
Lakeside School District
01.2022 - 06.2022
6th/8th Grade Science Teacher
Cajon Valley School District
08.2021 - 06.2022
Tour Guide
San Diego Zoo
10.2020 - 06.2021
Bachelor of Arts - Multiple Subjects Teaching Credential
Cal Poly Humbodlt
Bachelor of Arts - Communication
Cal Poly Humboldt
Bachelor of Arts - Single Subject Science
University of Phoenix