Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kristen Mohammad

Brooklyn,NY

Summary

Efficient Office Assistant with 2 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Industrious administrative team member with proven organizational, time management and multitasking abilities in busy settings. Consistently seeks ways to increase office efficiency and boost team productivity with exceptional clerical support. Skillfully manages records and financial processes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Office Assistant 1

Kingsboro Psych Hospital
Brooklyn, NY
05.2023 - Current
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Answered phone calls and welcomed visitors to office.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Stock Broker

Hanover capital group
New York, NY
08.2022 - 01.2023
  • Built strong relationships with customers through excellent customer service.
  • Maintained detailed records of all transactions in accordance with regulatory requirements.
  • Conducted market research to remain up-to-date on laws, regulations and margins.
  • Collaborated with engineers and traders to identify and implement new trading strategies and improve current initiatives.
  • Utilized mean-variance optimization to determine best products to match client investment goals, constraints and risk tolerance.

Administrative Assistant

ViaTRON
Brooklyn, NY
04.2022 - 08.2022
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Responded effectively to sensitive inquiries or complaints.
  • Inventoried and ordered supplies for office.

Document Processor

Vanguard Corporation
New York, NY
01.2019 - 04.2020
  • Scanned paper records into electronic files for storage in centralized database.
  • Reviewed, sorted and scanned documents into digital format.
  • Compiled data from multiple sources for use in creating statistical or analytical reports.
  • Prepared reports summarizing document activity as requested.
  • Provided technical assistance with document scanning systems when needed.
  • Retrieved archived documents from off-site storage facility upon request.
  • Followed up on all unpaid invoices until full resolution was achieved.
  • Developed relationships with customers to facilitate timely payments on overdue accounts.
  • Responded promptly to customer inquiries about their accounts via email or telephone calls.

Scanning Coordinator

Canon Business Process Services
New York, NY
10.2018 - 01.2019
  • Maintained scanning equipment and reported any malfunctions or maintenance needs.
  • Coordinated with other departments to ensure timely completion of scanning projects.
  • Reviewed scan logs regularly to ensure accuracy of information entered into the system.
  • Provided technical assistance with scanning processes, software, and hardware.
  • Provided support for troubleshooting any problems encountered during the scanning process.
  • Oversaw production staff responsible for performing daily scanning activities.
  • Processed batches of documents according to established guidelines and regulations.
  • Performed quality assurance checks to ensure accuracy of scanned documents.
  • Prepared reports detailing performance metrics related to scanning operations.
  • Collaborated with IT department to develop strategies for improving overall system performance.
  • Monitored document workflow throughout the organization's system.

Administrative Assistant

VA Hospital
Brooklyn, NY
09.2004 - 06.2005
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responded effectively to sensitive inquiries or complaints.
  • Scheduled appointments, meetings and events for management staff.
  • Inventoried and ordered supplies for office.

Education

BBA - Business Administration

Berkeley College
New York, NY
09-2013

High School Diploma -

Fort Hamilton High School
Brooklyn, NY
06-2005

Skills

  • Business Writing
  • Business Administration
  • Presentation Development
  • Invoice Processing
  • Customer Service
  • Scheduling
  • Calendar Management
  • Bookkeeping
  • Mail Handling
  • Project Planning
  • File Maintenance
  • Payroll Processing
  • Meeting Planning
  • Data Entry
  • Office Administration
  • Supply Management
  • Administrative Support
  • Clerical Support

Accomplishments

  • employee of the month
  • college pitcher MVP
  • all team excellence
  • honors in history and science
  • college gpa 3.9

Timeline

Office Assistant 1

Kingsboro Psych Hospital
05.2023 - Current

Stock Broker

Hanover capital group
08.2022 - 01.2023

Administrative Assistant

ViaTRON
04.2022 - 08.2022

Document Processor

Vanguard Corporation
01.2019 - 04.2020

Scanning Coordinator

Canon Business Process Services
10.2018 - 01.2019

Administrative Assistant

VA Hospital
09.2004 - 06.2005

BBA - Business Administration

Berkeley College

High School Diploma -

Fort Hamilton High School

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