Compassionate and driven Venue, Event, and House Manager with excellent organizational and project coordination abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge of executing complex, multi-faceted projects and events.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
years of professional experience
5
years of post-secondary education
Work History
NORTHSTAR GATHERINGS
Idaho Springs, CO
Venue Manager
01.2022 - Current
Job overview
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Assisted with public relations by participating in community events, which helped to draw in new business and patrons.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Instinctual Wellness
Parker, CO
NUTRITIONIST/MASSAGE THERAPIST
06.2010 - Current
Job overview
Produced clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
Created and prepared visual aids, manuals and other materials used in teaching.
Coached individuals on methods for managing chronic ailments with effective dietary plans and lifestyle modifications.
Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
Helped clients build life management and coping skills to handle daily needs and specific stressors.
Moore Family Home
Franktown, CO
Household Manager
10.2007 - Current
Job overview
Assisted residents with daily hygiene and living tasks (i.e. changed diapers and cleaned up after kids/spouse)
Managed day-to-day operation of home to comply with regulations and agency standards.
Scheduled appointments for medical, dental and self-care needs. (i.e. I'm not sure any of them would've made it without me)
Oversaw budget to manage expenditures and control costs. (i.e. told the kids "no" when they asked for ponies)
Investigated and resolved customer complaints to establish trust, resolve conflict, and increase satisfaction. (i.e. "Stop hitting your brother or you're grounded!")
Planned youth activities to foster intellectual and emotional development. (i.e. educator, coach, project coordinator, counselor)
GOLD CHIROPRACTIC
Aurora, CO
Office Manager
03.2016 - 04.2017
Job overview
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Maintained computer and physical filing systems.
Defined clear targets and objectives and communicated to other team members.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Reported to senior management on organizational performance and progress toward goals.
US BANK
BANKER/TELLER SUPERVISOR
01.2003 - 10.2007
Job overview
Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Conducted various branch operations tasks such as balancing and replenishing ATM, TCD and shipment processing.
Originated, reviewed, processed, closed, and administered customer loan proposals.