Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kristen Munoz

Wesley Chapel,FL

Summary

Results-driven professional with extensive experience in business development and strategic planning. Proven track record of launching innovative SaaS products that drive significant growth in compounding businesses. Strong analytical skills combined with effective communication enhance team collaboration and project success.

Overview

20
20
years of professional experience

Work History

Territory Manager

Wedgewood Pharmacy
Swedesboro, New Jersey
07.2021 - Current
  • Devised territory sales plans to exceed revenue and market penetration goals. 2021 Q4: 116.4%, 2022: 114% over LY, 2023 Q1: 105.3% to quota, 2024: 5.9% over LY.
  • Executed a successful introduction of the new SaaS product, Blue Rabbit Home Delivery Platform, achieving 118% of quota.
  • Facilitated presentations to enhance business outreach and educate on existing and innovative products, dosage forms, and SaaS.
  • Resolved customer complaints promptly and professionally.
  • Managed relationships with healthcare professionals and pharmacy partners across the assigned territory.

Account Manager

Wedgewood Pharmacy
Swedesboro, New Jersey
10.2017 - 07.2021
  • Managed multiple accounts simultaneously while meeting deadlines. Covered two territories while there were staff shortages.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Successfully grew accounts during the Diamondback merger in 2018, exceeding goal expectations at 102.6% at the end of the year.
  • Analyzed market trends to identify opportunities for account growth and expansion. This often exceeds the company's growth rate. 2019 Q2: 24.8% growth over last year vs. company growth Q2 12.7%.

Territory Sales Representative

Publicis Selling Solutions
Atlantic City, New Jersey
04.2009 - 05.2011
  • Developed strong relationships with healthcare providers in assigned territory.
  • Collaborated with Pfizer representative counterpart to establish a strategic plan for revenue growth.

Territory Sales Representative

King Pharmaceuticals
Atlantic City, New Jersey
08.2005 - 12.2007
  • Delivered product presentations to physicians and pharmacists regularly.
  • Achieved territory, individual and company goals for call metrics, sample distribution, market share and sales. The 2006 T1 lead product quota was 106.9%, and the total portfolio quota was 104.6%. 2007 T2 Above & Beyond Contest Winner, highest lead product growth.

Education

Master of Arts - Elementary Counseling

West Chester University of Pennsylvania
West Chester, PA
12-1997

Skills

  • Business development and planning
  • Analytical thinking
  • Effective communication
  • Client relationship management
  • SaaS launch strategy
  • Product presentations

Accomplishments

  • 2024 exceeded goals of new SaaS product launch and received personal email from CEO, Marcy Bliss, congratulating my success.
  • 2020 Account Manager of the Year Award.
  • 2007 Premier Recognition Letter. Ranked top 20% of total sales portfolio.

Timeline

Territory Manager

Wedgewood Pharmacy
07.2021 - Current

Account Manager

Wedgewood Pharmacy
10.2017 - 07.2021

Territory Sales Representative

Publicis Selling Solutions
04.2009 - 05.2011

Territory Sales Representative

King Pharmaceuticals
08.2005 - 12.2007

Master of Arts - Elementary Counseling

West Chester University of Pennsylvania

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