Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Timeline
Generic

Kristen Murphy

Gilbert,AZ

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Manager

M&M Construction
09.2013 - Current
  • Reviewing and managing compliance of subcontract documentation, insurance requirements, and bonds
  • Preparing customer billings for all jobs, and gathering information and preparing various financial and general reporting
  • Maintained databases, processing invoices, and keeping client statements and invoices up to date
  • Managed weekly payroll and prepared all quarterly and yearly tax and unemployment reports
  • Prepared and audited all yearly tax forms and insurance audits.

Sales Advisor

DriveTime
08.2011 - 09.2013
  • Executed all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations
  • Making phone calls, scheduling appointments, answering questions and educating potential customers about their options
  • Collaborating with team members to reach sales targets.

Office Manager

JCM Electrical LLC.
02.2008 - 08.2012
  • Coordinated business calendars and scheduled appointments for electricians and sub-contractors
  • Compiled and maintained complex records and filing systems to provide easy access to records and information
  • Composed appropriate content, design, and organization of company website and advertisements
  • Provided management with strategic business development planning, which increased customer base by 25%.

Thermal Infrared Data Analyst

Arizona Thermal Imaging Services DBA JCM Electrical LLC.
08.2010 - 08.2011
  • Acquired knowledge on own initiative to learn analytical software to help launch a new business
  • Analyzed data to find anomalies to create timelines for maintenance repair and critical safety follow-ups
  • Used analytical software to produce typed accurate documentation of inspection performed and generated detailed maintenance reports.

Credit Manager

Wells Fargo Financial
01.2008 - 07.2009
  • Evaluated customers’ credit history and financial statements to determine the degree of risk involved in extending credit and lending money to improve existing customers’ debt structures
  • Generated loan applications and cross-sold all financial products, thus increasing organizational profitability by $563,526
  • Utilized communication skills through comprehensive sales presentations, face to face appointments, and outbound telephone calls
  • Acknowledged by the Senior Vice President of Wells Fargo Financial for my ability to combine the revenue producing goals of the company with the money saving needs of the customer.

Education

Bachelor of Science - Business Administration

Morrison School of Management and Agribusiness, Arizona State University
Tempe, AZ
05.2008

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Data Entry
  • Customer Relations
  • Billing
  • Payroll Processing
  • Administrative Support
  • Scheduling and calendar management
  • Clear oral/written communication

Certification

  • Arizona Licensed Contractor for Commercial and Residential Insulation, AZ ROC 325240
  • Arizona Credit Insurance Producer License, 925985
  • Arizona Public Notary Commissions, 290753

Leadership Experience

  • PSO Uniform Lead, Archway Arete, 08/01/22, Present
  • Assistant Coach, Barnes Functional Fitness, 03/01/22, 10/01/23
  • Assistant Softball Coach, Gilbert Junior High School, 10/01/00, 03/01/08, Served as a mentor to the 7th grade girls to assist them in meeting their goals both on and off the field, Developed organizational and leadership skills by formulating and instructing daily practices

Timeline

Office Manager

M&M Construction
09.2013 - Current

Sales Advisor

DriveTime
08.2011 - 09.2013

Thermal Infrared Data Analyst

Arizona Thermal Imaging Services DBA JCM Electrical LLC.
08.2010 - 08.2011

Office Manager

JCM Electrical LLC.
02.2008 - 08.2012

Credit Manager

Wells Fargo Financial
01.2008 - 07.2009

Bachelor of Science - Business Administration

Morrison School of Management and Agribusiness, Arizona State University

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Kristen Murphy