Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Myrtle

Lehighton,PA

Summary

Personable, friendly and solution-oriented Customer Service with over 14 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

10
10
years of professional experience

Work History

Pharmacy Technician

Health Direct Pharmacy
Lehighton, PA
01.2020 - 01.2022
  • Dispensed medications accurately according to prescription orders and guidelines.
  • Managed inventory levels, ensuring proper storage and organization of pharmaceuticals.
  • Assisted pharmacists in compounding medications and preparing sterile products.
  • Maintained compliance with safety regulations and pharmacy policies during operations.
  • Trained new pharmacy technicians on procedures, systems, and best practices in the workplace.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.

Reader's Service

Scranton Public Library
Scranton , PA
04.2018 - 04.2019
  • Processed payments for overdue library materials.
  • Supervised inventories for books, audio-visual materials and computer software, accurately processing all receipts.
  • Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
  • Promoted the library's vast services to visitors through active communication.
  • Kept watchful eye on front desk at all times to encourage protected library environment.
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Greeted patrons upon entrance to library and offered assistance with any needs or issues.
  • Answered patrons' questions and assisted in finding materials requested.
  • Developed strong understanding of cataloging books and other materials through various methods.
  • Used library and scholarly databases to locate reliable resources.

Seasonal Retail Associate

Macy's
Scranton , PA
10.2017 - 01.2018
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Stocked and cleaned shelves while maintaining neat and orderly store.

Bartender/Server

Griff's Ale Haus
Lehighton, PA
06.2015 - 06.2017
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Warehouse Order Picker/Packer

Hde LLC
Allentown, PA
06.2015 - 06.2016
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Used RF scanner to pick items from bins and complete orders.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Conducted inventory transactions using scanner gun.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Carpentry/Masonry Engineer

U.S. Army Reserves
Scranton, PA
09.2011 - 12.2015
  • Attended monthly weekend drills as well as two weeks out of the summer.
  • Caulked crevices in masonry work for weather-proof seal.
  • Repaired or altered structural and superficial damage to various masonry work and surfaces.
  • Moved bricks, tools and supplies with equipment such as forklifts and hand trucks.
  • Remained composed and poised even in the most demanding of situations and physically stressful environments.

Education

High School Diploma -

Lehighton Area High School
Lehighton , PA
5 2009

Carpentry/Masonry Engineer Job Training

Naval Construction Training Center
Gulfport, MS
0 2012

Some College (No Degree) - Nursing

Lehigh Carbon Community College
Schnecksville, PA

Skills

  • Detail oriented
  • Adaptable and teachable
  • Computer skills
  • Excellent customer service skills

Timeline

Pharmacy Technician

Health Direct Pharmacy
01.2020 - 01.2022

Reader's Service

Scranton Public Library
04.2018 - 04.2019

Seasonal Retail Associate

Macy's
10.2017 - 01.2018

Bartender/Server

Griff's Ale Haus
06.2015 - 06.2017

Warehouse Order Picker/Packer

Hde LLC
06.2015 - 06.2016

Carpentry/Masonry Engineer

U.S. Army Reserves
09.2011 - 12.2015

High School Diploma -

Lehighton Area High School

Carpentry/Masonry Engineer Job Training

Naval Construction Training Center

Some College (No Degree) - Nursing

Lehigh Carbon Community College

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