Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen Nelson

San Antonio

Summary

Dynamic professional with a proven track record in small business operations and customer relations at Nelson Transport and Hauling LLC. Expert in relationship building and inventory control, successfully implementing systems that enhanced efficiency. Adept at team leadership and communication, fostering collaboration to achieve business goals and improve client satisfaction.


Overview

15
15
years of professional experience

Work History

Owner/Office Manager

Nelson Transport and Hauling LLC
04.2020 - Current
  • Developed business plan outlining and market strategy
  • Researched target market to identify customer needs and preferences
  • Established relationships with suppliers to ensure quality product sourcing and all customer service needs
  • Implemented inventory management system for efficient stock control

Office Assistant/Customer Service Representative

NK Logistics LLC
08.2014 - 12.2019
  • Managed daily office operations, ensuring efficient workflow and organization.
  • Coordinated scheduling and communication among team members to enhance collaboration.
  • Assisted in maintaining accurate records and documentation for various projects.
  • Implemented office procedures that improved overall efficiency and reduced errors.
  • Supported inventory management by tracking supplies and placing orders as needed.
  • Trained new staff on office protocols and software systems to ensure smooth onboarding.

Assistant Escrow Officer

Chicago Title
05.2010 - 08.2015
  • Facilitated smooth escrow transactions by coordinating with clients, agents, and lenders.
  • Conducted thorough document reviews to ensure compliance with industry regulations.
  • Managed escrow account disbursements and reconciliations for accurate financial tracking.
  • Streamlined communication processes among stakeholders to enhance transaction efficiency.
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.

Education

High School Diploma -

Tom C Clark
San Antonio, TX

Associate of Applied Science - Nursing

Galen College of Nursing
Louisville, KY
05-2012

Skills

  • Customer relations
  • Small business operations
  • Verbal and written communication
  • Marketing
  • Staff hiring
  • Customer service
  • Teamwork and collaboration
  • Team leadership
  • Inventory control
  • Budget control

Timeline

Owner/Office Manager

Nelson Transport and Hauling LLC
04.2020 - Current

Office Assistant/Customer Service Representative

NK Logistics LLC
08.2014 - 12.2019

Assistant Escrow Officer

Chicago Title
05.2010 - 08.2015

High School Diploma -

Tom C Clark

Associate of Applied Science - Nursing

Galen College of Nursing

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