Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristen O'Brien

Fort Collins,CO

Summary

Quality-focused Leasing Agent/ Assistant Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.

Overview

11
11
years of professional experience

Work History

Administrator

Atmosphere Church
Temecula , CA
06.2025 - Current
  • Coordinating, planning events for church and weekly service
  • Building and maintaining relationships with the congregation and community
  • Manage aspects of church operations, including finances, personnel, maintenance, programs, and facilities
  • Manage church calendar of events
  • Lead a team of volunteers to execute Sunday Services
  • Provided technical assistance with computer hardware and software issues when needed.
  • Maintained filing system for important documents such as contracts and invoices.

Leasing Consultant

Two Coast Living
Fort Collins, Colorado
10.2020 - 02.2022
  • Provided tours, provided information to encourage applicants to lease, executed leases, move-ins, ensuring a seamless resident experience.
  • Provided exceptional customer service, resulting in high customer satisfaction.
  • Led property tours to showcase amenities to prospective tenants, and offered valuable information regarding major features.
  • Resolved tenant complaints in a timely and sufficient manner.
  • Establish positive relationships with tenants and prospects.
  • Managed delinquency and processed rent.
  • Maintained accurate and up-to-date records, including resident files and lease agreements.

Leasing Consultant

Legacy Partners Residential
Orange County, CA
01.2015 - 10.2020
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Tracked leads using CRM software and followed up with interested parties.
  • Contacted and followed up with tenants on renewal notices.
  • Conducted informative and personalized tours, resulting in new leases.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.

Education

Some College (No Degree) - General Studies

Orange Coast College
Costa Mesa, CA

Skills

  • Business Development
  • Contract Negotiation
  • Tenant Relations
  • Relationship Building and Rapport
  • Received "Excellence in
    Property tours and inspections Leasing" awards 2015, 2016, 2017
  • Member of "Million Dollar Club" at Legacy Partners

Timeline

Administrator

Atmosphere Church
06.2025 - Current

Leasing Consultant

Two Coast Living
10.2020 - 02.2022

Leasing Consultant

Legacy Partners Residential
01.2015 - 10.2020

Some College (No Degree) - General Studies

Orange Coast College

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