Kristen Olson

• Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
• Managed food and beverage orders accurately while maintaining efficiency during peak hours.
• Collaborated with kitchen staff to coordinate timely meal delivery and address special requests.
• Trained new servers on menu knowledge, service standards, and operational protocols.
• Resolved customer complaints effectively, fostering positive experiences and reinforcing brand loyalty.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Greeted and assisted guests with check-in and check-out processes, ensuring positive first impressions.
• Coordinated room assignments and maintained accurate reservations using hotel management software.
• Trained new front desk staff on operational procedures and customer service standards to ensure consistency.
• Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
• Contributed to improving overall hotel ratings by consistently providing exceptional housekeeping services.
• Preserved a clean living environment through thorough housekeeping duties, promoting overall well-being for the patient.

• Assisted clients with daily living activities, ensuring comfort and safety.
• Developed personalized care plans to address individual needs and preferences.
• Monitored client health conditions, reporting changes to healthcare professionals promptly.
• Trained new caregivers on best practices and company protocols for client care.
• Maintained accurate documentation of client progress and care interventions.
• Implemented engaging activities to promote mental and physical well-being of clients.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Transportation, Disptaching, & Logistics

• Managed vendor relationships, negotiating contracts to optimize service delivery and cost efficiency.
• Developed staff training programs, enhancing team performance and operational knowledge across departments.
• Oversaw budget preparation and expense tracking, ensuring alignment with organizational financial goals.
• Monitored compliance with safety regulations, fostering a secure work environment for all employees.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Worked effectively in fast-paced environments.
• Monitored compliance with safety regulations, ensuring a secure work environment.
• Developed training materials and mentored new staff on operational procedures.
• Coordinated communication between departments to improve project collaboration.
• Managed scheduling and logistics for team members, enhancing productivity.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
• Managed accounts payable and receivable processes to ensure timely financial transactions.
• Reconciled bank statements and ledgers, maintaining accurate financial records.
• Implemented cost-saving strategies through efficient bookkeeping practices.
• Developed monthly financial reports to analyze cash flow and profitability trends.
• Streamlined invoicing procedures, reducing processing time and errors.
• Coordinated with external auditors to facilitate annual audits and compliance checks.
• Enhanced financial reporting systems, improving data accuracy and accessibility for stakeholders.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.

• Captured high-quality images for diverse projects, ensuring client satisfaction and artistic vision alignment.
• Developed creative concepts and storyboards for photo shoots, enhancing visual storytelling effectiveness.
• Managed post-production processes, utilizing editing software to refine images and maintain brand consistency.
• Collaborated with clients to understand their needs, delivering tailored photography solutions that exceeded expectations.
• Provided on-location portrait photography services for special events such as weddings, corporate gatherings, and family reunions.
• Generated leads through targeted social media campaigns showcasing portfolio highlights that attracted new clients seeking professional photography services.
• Collaborated with clients for charity work events, providing photography work for free, to raise money for local community events to raise money for chairty.