Kristen On
Tulsa,OK
Summary
Enthusiastic illustrator and designer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of digital art and training in programs such as Photoshop, Illustrator and After Effects. Excellent reputation for problem solving, engaging with clients and team members, and exploring many ways to approach any goal.
Overview
10
10
years of professional experience
Work History
Digital Illustrator
Self-employeed
Tulsa, OK
08.2016 - Current
- Cultivated relationships with other artists and internal partners to develop positive rapport for future opportunities.
- Applied color theory and lighting techniques in drawings and illustrations to add excitement, focus and depth.
- Applied artistic and illustrative techniques to print, electronic media.
- Transformed ideas into high-quality designs and illustrations to fulfill client requests.
- Collaborated with other illustrators to create calendars featuring community art work for charity events like Saint Jude's Hospital.
- Used freehand drawing and Adobe Illustrator to create game backgrounds.
- Modified and optimized characters based on subject matter expert feedback, animation specifications and technical constraints.
Call Center Representative
Concentrix
Tulsa, OK
06.2022 - Current
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Assistant Manager
Rue21
Broken Arrow, OK
10.2021 - 05.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Bookseller
Barnes & Noble
Chula Vista, CA
05.2019 - 09.2021
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Delivered highest level of customer service by greeting, communicating and assisting customers with online orders.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Supported efficient and timely replenishment of sales floor merchandise.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Listened to customer needs and desires to identify and recommend optimal products.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
Bachelor of Science - Game Art And Design
Art Institute of California
San Diego, CA03.2017
Skills
- Adobe Photoshop/Illustrator
- Storyboarding
- Design Ideas
- Graphic Design Principles
- Adobe After Effects
- Painting (Art)
- Autodesk Maya
- Apple Final Cut Pro
- Digital Painting
- Color Theory
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
Timeline
Call Center Representative
Concentrix
06.2022 - Current
Assistant Manager
Rue21
10.2021 - 05.2022
Bookseller
Barnes & Noble
05.2019 - 09.2021
Digital Illustrator
Self-employeed
08.2016 - Current
Bachelor of Science - Game Art And Design
Art Institute of California
Similar Profiles
Omar LunaOmar Luna
Personal Trainer at Self-employeedPersonal Trainer at Self-employeed
Youssef BoushabYoussef Boushab
After-school Tutor at Self-employeedAfter-school Tutor at Self-employeed
Tyson DandoyTyson Dandoy
Licensed Tattoo Artist at Self-employeedLicensed Tattoo Artist at Self-employeed
Ezana HailemariamEzana Hailemariam
Coach at Self-employeedCoach at Self-employeed
KENNEDY FARTHINGKENNEDY FARTHING
Enterprise and Wholesale Account Manager at Careismatic Brands - Scrubs DivisionEnterprise and Wholesale Account Manager at Careismatic Brands - Scrubs Division