Kristen On
Tulsa,OK
Summary
Highly-motivated with the desire to take on new challenges and learn new skills. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and in a team. Skilled in working under pressure and adapting to fast pace situations.
Overview
8
8
years of professional experience
Work History
Doctor's Technician
Stanton Optical
Tulsa, OK
04.2023 - Current
- Conducted routine cleaning of equipment used in examinations such as autorefractors, tonometers, and retinal imaging
- Assisted with the pre-testing of patients prior to doctor's examination
- Reviewed insurance claims forms for accuracy prior to submission
- Maintained patient records by keeping accurate notes on medical history, medications taken, diagnosis and treatment plans prescribed by optometrist or ophthalmologist
Digital Illustrator
Self-employed
Tulsa, OK
08.2016 - Current
- Cultivated relationships with other artists and internal partners to develop positive rapport for future opportunities
- Applied color theory and lighting techniques in drawings and illustrations to add excitement, focus and depth
- Transformed ideas into high-quality designs and illustrations to fulfill client requests
- Collaborated with other illustrators to create calendars featuring community art work for charity events like Saint Jude's Hospital
Seasonal Style Consultant
Target
Tulsa, OK
11.2022 - 01.2023
- Managed inventory levels ensuring sufficient stock is available at all times
- Complete fulfillment orders and assist guests on the sales floor
- Designed and displayed innovative store and window displays using tasteful mannequins and visual images
- Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration
Seasonal Call Center Representative
Concentrix
Tulsa, OK
06.2022 - 11.2022
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Maintained accurate and current customer account data with manual forms processing and digital information updates
Assistant Manager
Rue21
Broken Arrow, OK
10.2021 - 05.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Bookseller
Barnes & Noble
Chula Vista, CA
05.2019 - 09.2021
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Applied interpersonal and communication skills to establish selling relationship with customers
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Listened to customer needs and desires to identify and recommend optimal products
Education
Bachelor of Science in Game Art And Design -
Art Institute of California
03.2017
Skills
- Digital Art
- Photography
- Video Production
- Graphic Design
- Animation
- Logo Design
- Mac OS
- Windows OS
- Customer Service
- Quality Control
- Team Collaboration
Timeline
Doctor's Technician
Stanton Optical
04.2023 - Current
Seasonal Style Consultant
Target
11.2022 - 01.2023
Seasonal Call Center Representative
Concentrix
06.2022 - 11.2022
Assistant Manager
Rue21
10.2021 - 05.2022
Bookseller
Barnes & Noble
05.2019 - 09.2021
Digital Illustrator
Self-employed
08.2016 - Current
Bachelor of Science in Game Art And Design -
Art Institute of California
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