Kristen O'Neill
Las Vegas,NV
Summary
Accomplished Director of Operations at PERA, LLC, adept in strategic planning and cross-functional team management. Spearheaded process improvements and policy revisions, enhancing operational efficiency and team productivity. Skilled in written communications and Microsoft 365 and known for exceptional organizational abilities.
Overview
11
11
years of professional experience
Work History
Director of Operations
PERA, LLC
10.2013 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented, and revised operational policies and guidelines.
- Mentored and coached team members to foster productive and engaging work environment.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Bachelor of Arts - Psychology
The University of Vermont
Burlington, VTSkills
- Strategic planning and execution
- Process improvement
- Performance analysis
- Scheduling
- Database maintenance
- Multitasking
- Cross-functional team management
- Staff management
- Organizational skills
- Proficient in all Microsoft 365 Office programs
Accomplishments
- Self-published a book of poetry available on Amazon.com.
Timeline
Director of Operations
PERA, LLC
10.2013 - Current
Bachelor of Arts - Psychology
The University of Vermont
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